Business Details
48 Years
experience
Emergency
services
Expert Septic Tank & Cesspool Cleaning Services in Rhode Island
Established in 1978 by Bobby Coia, our company has grown from a single-generation operation to a trusted family-run business now led by Steven Coia, with third-generation member Skyler actively contributing. Specializing in commercial and residential septic tank and cesspool cleaning, we utilize late-model vacuum trucks equipped with advanced odor-reducing technology to ensure efficient, environmentally conscious service. Our preventive maintenance programs are designed to protect leach fields and prevent costly system failures, reflecting our commitment to long-term solutions over reactive fixes.Customer education remains central to our mission, as we strive to dispel common misconceptions about septic system care through personalized guidance and transparent communication. Licensed and insured in Rhode Island and Massachusetts, we combine technical expertise with a dedication to community service, including military service by owner Steven Coia. Our 24/7 answering system ensures prompt response during business hours, and we offer automated maintenance reminders to help clients stay proactive about system health.
Services
Septic Tank Cleaning
Cesspool Pumping
Preventive Maintenance
Emergency Service
Customer Education
Details
- Year established: 1978
Highlights and features
- Family-owned since 1978 with three generations of hands-on experience
- Modern vacuum trucks with odor-reducing technology for efficient service
- Preventive maintenance programs to protect leach fields and avoid costly repairs
- 24/7 answering service with prompt response during business hours
- Licensed and insured in Rhode Island and Massachusetts for regulatory compliance
What people say
Expert service
Knowledgeable staff
Reliable maintenance
Clear explanations
Prompt response
Services
Septic Tank Cleaning
Our septic tank cleaning service removes accumulated solids to prevent leach field clogs. Using modern vacuum trucks with odor control, we ensure thorough tank emptying while minimizing environmental impact. Regular cleaning extends system lifespan and prevents costly repairs.
Cesspool Pumping
Cesspool pumping eliminates solids buildup to maintain proper drainage. Our equipment safely extracts waste while preventing pipe damage. Scheduled pumping prevents overflow and ensures compliance with local health regulations for residential and commercial properties.
Preventive Maintenance
Our preventive maintenance programs include scheduled inspections and cleaning to protect leach fields. By removing solids before they migrate, we prevent permanent system damage. Clients receive reminders to ensure timely service based on household size and usage patterns.
Emergency Service
Emergency septic services address backups and overflows during operational hours. While we respond 24/7 via answering service, actual dispatch depends on state facility availability. Immediate action helps minimize property damage when system failures occur.
Customer Education
We educate clients on proper septic system care through consultations and printed materials. Topics include maintenance schedules, garbage disposal use, and recognizing early signs of system failure to promote long-term functionality and cost savings.
People
Bobby Coia
Founder
Bobby established the company in 1978, building a foundation of integrity and technical expertise that continues through his family's leadership today.
Steven Coia
Owner/Operator
Steven transitioned from military service to lead the business, combining operational experience with community-focused values for continued growth and service excellence.
Skyler Coia
Third-Generation Technician
Skyler represents the third generation of Coia family expertise, applying hands-on skills in field operations while maintaining customer service standards.
Questions
How can I pay my bill online?
Use our secure credit card payment portal accessible from any device. Enter payment details and we'll apply it directly to your invoice.
Should I wait for septic problems before scheduling cleaning?
No. Preventive maintenance prevents solids from damaging leach fields. Waiting causes irreversible system failures requiring expensive replacements.
Do you offer emergency septic services?
Yes, but emergency service depends on state facility disposal hours. We respond promptly during operational hours Monday-Friday.
Can I use a garbage disposal with a septic system?
Limited use is acceptable. Excessive particles from garbage disposals increase cleaning frequency and risk leach field clogs.
How often should septic tanks be cleaned?
Family of 2: every 1-2 years. Family of 4: annually. Family of 6: every 6 months. More frequent cleaning needed with garbage disposals.
