Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing & Septic Services in Winston-Salem, NC
Transou's Plumbing & Septic Plumbing & Septic has served Winston-Salem and the North Carolina Triad area for over 70 years, establishing itself as a trusted leader in residential and commercial plumbing solutions. Founded in 1951 by two brothers, the company has grown into one of the largest plumbing and septic businesses in the region while maintaining its family-owned values. Our team prioritizes customer satisfaction, combining decades of experience with modern techniques to deliver reliable, high-quality service. We specialize in emergency plumbing, water heater installations, septic system maintenance, and comprehensive repair services. With a commitment to transparency and integrity, we treat every client like family, ensuring personalized attention to every project.Our licensed technicians serve Clemmons, Greensboro, High Point, and surrounding communities with prompt, professional care. Recognized for our 24/7 emergency response and financing options, we make essential plumbing services accessible and stress-free. Backed by industry certifications and a reputation for excellence, we continue to uphold the standards set by our founders. Whether addressing urgent leaks or planning system upgrades, our focus remains on protecting homes and businesses through expert craftsmanship. For over seven decades, Transou's Plumbing & Septic has been the community's first choice for plumbing and septic solutions.
Services
Residential Plumbing
Commercial Plumbing
Emergency Repairs
Water Heater Installation
Septic System Maintenance
Details
- Year established: 1951
Highlights and features
- We offer 70+ years of combined plumbing and septic expertise in the Triad area
- Our team provides 24/7 emergency response for urgent plumbing issues
- We maintain NC State Plumbing Class I and On-Site Wastewater certifications
- Our financing options make essential plumbing services more accessible
- We treat every customer like family with personalized service approaches
Associations and certifications
- NC State Plumbing Class I License #35393
- NC Grade I, II, III, or IV On-Site Wastewater System Installer Certification #11601
What people say
Great service
Fantastic experience
Highly recommend
Very professional
Prompt response
Services
Emergency Plumbing
Our 24/7 emergency plumbing service addresses urgent issues like burst pipes, severe leaks, and system failures. With rapid response times and experienced technicians, we minimize property damage and restore functionality quickly. Customers receive honest assessments and immediate solutions for critical plumbing problems.
Septic System Maintenance
We provide comprehensive septic services including tank pumping, system inspections, and repair work. Our certified technicians maintain system efficiency while preventing environmental hazards. Regular maintenance extends system lifespan and ensures compliance with local regulations for residential and commercial properties.
Water Heater Installation
Specializing in traditional and tankless water heater installations, we offer energy-efficient solutions for consistent hot water supply. Our experts handle proper sizing, installation, and maintenance to optimize performance while reducing long-term energy costs for residential and commercial clients.
Commercial Plumbing
We deliver specialized plumbing solutions for commercial properties, including system maintenance, code compliance upgrades, and emergency repairs. Our team understands business operational needs, providing efficient service that minimizes downtime while ensuring safety and regulatory compliance for various commercial settings.
Drain Cleaning
Using advanced hydrojetting and mechanical methods, we clear stubborn drain clogs and maintain optimal pipe flow. Our preventative maintenance services reduce recurring blockages while protecting pipe integrity. This service addresses both residential and commercial drainage systems with minimal disruption.
People
Brandon Redmond
CEO
Brandon Redmond leads Transou's Plumbing & Septic Plumbing & Septic with over 40 years of industry experience. He maintains the company's founding values while driving innovation in plumbing technology and service delivery. Brandon ensures operational excellence across all departments.
Brandi Redmond
COO
Brandi Redmond oversees daily operations and customer service initiatives. With extensive knowledge of plumbing systems and septic regulations, she focuses on maintaining service quality and improving client satisfaction through process optimization and staff development.
Aaron Carlin
CFO
Aaron Carlin manages financial operations and strategic planning for Transou's Plumbing & Septic. He brings expertise in construction finance and business development, ensuring sustainable growth while maintaining the company's commitment to affordable, high-quality service solutions.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, severe leaks, and system failures.
What areas do you service?
We serve Winston-Salem, Greensboro, High Point, Clemmons, Lexington, and surrounding North Carolina communities.
Are financing options available?
Yes, we offer affordable financing options to make essential plumbing and septic services more accessible.
What septic services do you provide?
We offer septic tank pumping, system inspections, repairs, and maintenance for residential and commercial properties.
Are your technicians certified?
Yes, our team holds NC State Plumbing Class I and On-Site Wastewater certifications for professional service.
What plumbing services do you offer?
We provide residential and commercial plumbing services including emergency repairs, water heater installations, drain cleaning, and system maintenance.
Videos
Reviews (8)
Allan K.
Mar 06, 2021
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Will be the first plumbing service I call for my properties. Pete E. Was more than excellent. Honest, competent, helpful with advice, super knowledgeable, takes pride in work and just goodness. Very personable. A former Marine. The best experience with a service provider. Made such a super impressive perception for the family owned company. Customer service rep on the phone was as equally awesome.
I had an urgency and they responded extremely timely. Can't say enough how good of an experience it was. It almost will be a pleasure to call on their services if I should have a plumbing urgent need again. Left me with way above average impression. Hope this drives business and the high quality experiences remain at that stellar level. Happy to offer my recommendation. Hope plumber Pete E. is rewarded since he shied away from a tip. Unusual and highly Nobel. Worthy of praise and reward especially in today's world.
I had an urgency and they responded extremely timely. Can't say enough how good of an experience it was. It almost will be a pleasure to call on their services if I should have a plumbing urgent need again. Left me with way above average impression. Hope this drives business and the high quality experiences remain at that stellar level. Happy to offer my recommendation. Hope plumber Pete E. is rewarded since he shied away from a tip. Unusual and highly Nobel. Worthy of praise and reward especially in today's world.
Sharon Spears
Jan 28, 2021
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The service was extremely quick, reasonably priced and everyone I encountered was friendly and professional. Cameron and Austin installed my water heater and were exceptional. I am so pleased that I am recommending Transou's to everyone. Transou's is now my "go to" plumber!
Lindsay
Dec 19, 2020
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Transous Rooter & Plumbing made my first plumbing issue since purchasing our home so simple and stress free. I had the pleasure of speaking with Megan to set things up. She was friendly, thorough, and got an appointment set up in a flash for the next day. Cameron came out to work on our kitchen sink clog. He tells me hes new to the company and theyve found a gem in him as an employee. He was extremely helpful, friendly, and dedicated to fixing the problem.
He answered all my questions and really educated me on what was likely going on and the various directions we may need take as well as things I can do to avoid future problems with the drain. He had the problem resolved within an hour and did a great job cleaning up. He even answered my questions regarding our hot water heater and got me a quote for that job within a half hour of leaving from the job.
The pricing for todays issue was very reasonable. Ill definitely be using this company for my future plumbing needs. Dont hesitate to give them a call - top notch customer service, friendly and honest staff, quality work with reasonable prices - these qualities still exist in our local businesses!
He answered all my questions and really educated me on what was likely going on and the various directions we may need take as well as things I can do to avoid future problems with the drain. He had the problem resolved within an hour and did a great job cleaning up. He even answered my questions regarding our hot water heater and got me a quote for that job within a half hour of leaving from the job.
The pricing for todays issue was very reasonable. Ill definitely be using this company for my future plumbing needs. Dont hesitate to give them a call - top notch customer service, friendly and honest staff, quality work with reasonable prices - these qualities still exist in our local businesses!
Shanna Shoaf
Aug 29, 2020
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Brandi and Brandon I can not thank you from the bottom of my heart. Called yesterday Brandi was very professional and sweet. It was little more than I had being single mom Im pinching pennies as it is. They both were an angel to me today. Thank you so much for your kindness you just dont find everyday anymore. You dont know how much yall meant to me today. Thank you so much.
Amy McDaniel Hendrix
Jun 23, 2020
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Transous Rooter and Plumbing is a great company. We had a serious plumbing issue that left us without running water. Anthony showed up on time, did a thorough exam, and explained repair options in detail. He was professional during both the estimate process and with the actual repairs. He did a great job and had our water back on when promised. Brandon and Brandi were also very professional when we talked to them and with providing information for our insurance company. I definitely recommend Transous for your plumbing needs.
Barbara Edwards
Jun 09, 2020
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I give Michael, Tristan and Cody five stars for excellent quality and excellent service. They worked in rather trying circumstances when it started to pour down rain. Fortunately the pipes had been installed and toilets and drain working. They had to leave, but came back when things dried out and finished the job to my satisfaction. Thank you.
Sandy Cartwright
Apr 30, 2020
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Hey guys, if you need a plumber I highly recommend Transous. Ive been through 4 different plumbers since moving in my home 4 years ago. All others were a nightmare except Transous. Brandon was very eager to help and got me scheduled right away and quickly. Anthony and his team made sure that ALL of my problems were taken care and completed properly! They were very understanding of my concerns, my budget and worked diligently with me to make sure there were no unexpected costs, actually he even saved me some expense!!
I cant say enough great things about them. They all went above and beyond, were highly professional, arrived on time every day and even called me about 30 minutes prior to arrival. Personally, I will never use another plumbing company and Ive already recommended to my family and friends. If sewer and plumbing problems COULD be pleasurable, then this experience really was a pleasure! Thanks to the entire Transous team!!!
I cant say enough great things about them. They all went above and beyond, were highly professional, arrived on time every day and even called me about 30 minutes prior to arrival. Personally, I will never use another plumbing company and Ive already recommended to my family and friends. If sewer and plumbing problems COULD be pleasurable, then this experience really was a pleasure! Thanks to the entire Transous team!!!
Amber Starbuck Kirkman
Nov 05, 2019
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We had a garbage disposal give out on us and as a busy family of four, we needed to get this fixed asap and Transou's jumped right on it and took care of us right away. Great service and professionalism by the team that came out to do the work. We will definitely use them again and highly recommend.
