Business Details
30 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning Services in Westfield, MA
Carpet Wizard is a family-owned and operated business founded in 1996 by Tyson James. We prioritize trust, value, and exceeding client expectations through professional, uniformed technicians who deliver meticulous, friendly service. Our commitment to quality ensures long-term client relationships, with over 75% of our business coming from repeat customers and referrals. We use environmentally safe, biodegradable products and employ a high-powered, truck-mounted steam extraction method recommended by 98% of carpet mills.Certified by The Clean Trust (formerly IICRC) in carpet cleaning, water damage restoration, and applied structural drying, we guarantee our work and maintain an A rating on Angie's List. Our team continuously updates skills through training to ensure expertise in tackling even the most challenging cleaning tasks. We serve Westfield, MA, and surrounding areas with punctual, reliable service, offering 24/7 water damage restoration and a satisfaction guarantee that ensures the most thorough cleaning or it's free.
Services
Carpet Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Water Damage Restoration
Oriental Rug Cleaning
Details
- Year established: 1996
Highlights and features
- Family-owned business serving the community since 1996.
- Certified by The Clean Trust in carpet cleaning and water damage restoration.
- Eco-friendly, biodegradable cleaning products safe for families and pets.
- 24/7 water damage restoration services with rapid response.
- 100% satisfaction guarantee on all cleaning services.
Associations and certifications
- The Clean Trust
- Angie's List Super Service Award
What people say
Outstanding job
Quality services
Oustanding job
Prompt responses
Brand new appearance
Services
Carpet Cleaning
Our truck-mounted steam extraction method removes deep-seated dirt and allergens using eco-friendly solutions. Safe for children, pets, and allergy sufferers, this process extends carpet lifespan while maintaining vibrant appearance. Certified technicians ensure thorough cleaning without residue buildup.
Water Damage Restoration
24/7 emergency services for water extraction and structural drying using industrial equipment. Certified technicians apply anti-mold treatments to prevent secondary damage. We restore carpets and subfloors to pre-damage condition while minimizing health risks from standing water.
Tile & Grout Cleaning
High-pressure cleaning removes grime from tile surfaces and grout lines without harsh chemicals. Our earth-safe solutions protect finishes while restoring original appearance. Regular maintenance prevents costly replacements and maintains indoor air quality by eliminating mold spores.
Upholstery Cleaning
Customized cleaning methods preserve fabric integrity while removing stains and odors. Dry solvent and hot water extraction techniques ensure quick drying and colorfast results. Our process maintains manufacturer warranties while extending furniture lifespan through deep soil removal.
Oriental Rug Cleaning
Specialized care for delicate fibers using pH-balanced solutions and gentle agitation. Hand-rinsed and air-dried to prevent shrinkage, with fringe restoration available. Our certified technicians understand cultural value and construction techniques to maintain rug authenticity during deep cleaning.
People
Tyson James
Owner
Tyson James founded Carpet Wizard in 1996 after completing The Clean Trust certification programs. With over 25 years of experience in carpet care and water damage restoration, he maintains active certifications in multiple disciplines. Tyson personally oversees technician training and service quality control.
Questions
What services does Carpet Wizard offer?
We provide carpet cleaning, upholstery cleaning, tile/grout cleaning, water damage restoration, and specialized oriental rug care using eco-friendly methods.
Are your cleaning products safe for pets and children?
Yes, all our solutions are biodegradable and non-toxic, with no harsh chemical residues remaining after cleaning.
Do you offer emergency water damage services?
We provide 24/7 emergency response for water extraction and structural drying with certified technicians available at all times.
Which areas do you service?
We serve Westfield, MA and surrounding communities including Agawam, Chicopee, Easthampton, Holyoke, Springfield, and Suffield areas.
What certifications do your technicians hold?
Our team maintains active certifications from The Clean Trust (formerly IICRC) in carpet cleaning, water damage restoration, and applied structural drying.
