Business Details
31 Years
experience
Emergency
services
Emergency Water & Fire Damage Restoration in Boise, ID
Cleanup & Total Restoration has been the trusted leader in emergency restoration services across Southwest Idaho since 1995. Our family-owned and locally operated company specializes in water damage, fire damage, mold remediation, and storm recovery, combining over 25 years of hands-on experience with cutting-edge technology to deliver rapid, reliable solutions. Our IICRC-certified technicians respond within 60 minutes, providing 24/7 emergency services to residential and commercial clients throughout the Treasure Valley. We prioritize transparency, offering upfront pricing and free estimates while working directly with insurance providers to simplify claims.With three strategically located offices in Boise, Caldwell, and Twin Falls, we maintain a deep commitment to community service and ethical business practices. Our cloud-based project management system ensures seamless coordination from initial mitigation to final reconstruction, handling every aspect of restoration in-house without reliance on subcontractors. Recognized as Idaho's largest independently owned restoration company, we uphold rigorous standards of accountability, integrity, and quality in every project we undertake.
Services
Water Damage Restoration
Fire Damage Cleanup
Mold Remediation
Storm Damage Repair
Sewage Cleanup
Roof Leak Repair
Flood Damage Restoration
Commercial Restoration
Structural Drying
Contents Restoration
Details
- Year established: 1995
Highlights and features
- 24/7 emergency response with 60-minute arrival guarantee
- IICRC-certified technicians trained in advanced restoration techniques
- Locally owned with 25+ years of Idaho-specific experience
- Direct insurance billing and claims assistance available
- Full-service restoration with in-house reconstruction team
Associations and certifications
- IICRC
What people say
Amazing job
Outstanding customer service
Arrived quickly
Handled professionally
Highly recommend
Services
Water Damage Restoration
Our certified technicians respond within 60 minutes to mitigate water damage from floods, burst pipes, or leaks. Using industrial pumps and thermal imaging, we extract standing water and dry structures completely. We handle complete restoration including drywall replacement, flooring repairs, and mold prevention treatments for both residential and commercial properties.
Fire Damage Cleanup
We restore properties after fires with soot removal, odor elimination, and structural repairs. Our team uses ozone treatments and HEPA filtration to clean air quality. We document damage for insurance claims and rebuild damaged areas while preserving salvageable materials through specialized content cleaning processes.
Mold Remediation
Our IICRC-certified specialists identify moisture sources and eliminate mold growth using containment barriers and antimicrobial treatments. We follow EPA guidelines for safe removal and disposal of contaminated materials. Post-remediation air quality testing ensures complete mold elimination from residential and commercial environments.
Storm Damage Repair
We provide emergency board-up and tarping services for storm-damaged properties. Our crews repair roof leaks, replace broken windows, and restore water-damaged structures. We handle insurance documentation for wind, hail, and flood damage while preventing secondary issues like mold growth in Boise's variable climate.
Sewage Cleanup
Our hazmat-trained team handles sewage backups using protective equipment and EPA-approved disinfectants. We remove contaminated materials, sanitize affected areas, and restore properties to habitable conditions. We follow strict OSHA protocols for safe waste disposal and provide complete structural drying to prevent future contamination issues.
People
Josh Stevens
Lead Technician
Josh Stevens leads water damage restoration projects with over 15 years of field experience. He specializes in rapid response for flood emergencies and has managed complex restoration jobs across Southwest Idaho. Josh maintains IICRC certifications in water damage mitigation and structural drying.
Beau
Project Manager
Beau coordinates commercial restoration projects with a focus on insurance claims management. With a decade of experience in fire damage recovery, he oversees large-scale property restoration while maintaining direct communication with business owners and insurance adjusters throughout the Treasure Valley.
Questions
Do you provide 24/7 emergency services?
Yes, we offer 24/7 emergency restoration services with technicians available 365 days a year. Our crews respond within 60 minutes of your call for water damage, fire damage, and storm emergencies.
Do you work with insurance companies?
Yes, we work directly with all major insurance providers including State Farm, Allstate, and Farmers Insurance. We handle the entire claims process, from documentation to final billing, to simplify your restoration experience.
What areas do you service?
We serve the entire Treasure Valley including Boise, Caldwell, Nampa, Meridian, Kuna, and Twin Falls. Our three local offices ensure rapid response times across Southwest Idaho and Eastern Oregon.
Are your technicians certified?
All our technicians hold IICRC certifications in water damage restoration, fire damage cleanup, and mold remediation. We maintain ongoing training to meet national industry standards for emergency restoration services.
Do you offer free estimates?
Yes, we provide free, no-obligation estimates for all restoration services. Our transparent pricing includes a detailed breakdown of costs with no hidden fees or surprise charges during the project.
How quickly can you start the restoration process?
We begin immediate mitigation upon arrival, typically within 60 minutes of your initial call. Our emergency crews start water extraction, structural drying, or fire damage cleanup right away to minimize property damage.
Videos
Reviews (1)
Cheyene Nickerson
Nov 21, 2017
Report
Can't say enough good things about CTR! They responded to our flooded laundry room immediately and worked very efficiently. They kept the house tidy and their work organized, even helping us to understand how the process with insurance would work. To top it all off, one of their guys offered to stop by on the weekend on his way back from a fishing trip to check on the progress of our floors. Hope we never have to use them again but would absolutely recommend!
