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Your Trusted Chimney Experts in Rutland, MA
Kiwi Chimney was founded by Brad Joyce, a New Zealand native who relocated to Rutland, MA in 2006. With decades of combined customer service experience, our team prioritizes safety, reliability, and exceptional client care. We specialize in comprehensive chimney maintenance, including inspections, cleanings, masonry repairs, and waterproofing, adhering to NFPA211 guidelines. Our technicians use advanced tools like the Forever Flex Liner System and ChimneySaver water-repellant to ensure long-term solutions. We focus on educating clients about chimney safety, carbon monoxide risks, and fire prevention while offering personalized service tailored to individual needs.

Our commitment to quality is reflected in our 100% stainless steel chimney caps with EverGuard lifetime warranties and Ventis Class-A All-Fuel Chimney Systems. We serve Worcester County and MetroWest Massachusetts, accommodating flexible scheduling for client convenience. Our team's expertise in diagnosing complex issues, such as condensation problems in high-efficiency furnaces, ensures accurate solutions without unnecessary repairs. We emphasize transparency in all communications, providing photographic documentation and itemized estimates. Our dedication to customer satisfaction has earned us repeat business and referrals from satisfied homeowners.
Services
Chimney Sweep Inspection Services Liner Installations Masonry Repairs Waterproofing Cap Installations Flashing Repair
Highlights and features
  • We have decades of combined customer service experience in chimney maintenance.
  • Our team provides thorough inspections following NFPA211 guidelines.
  • We use ChimneySaver water-repellant for long-term masonry protection.
  • We offer transparent diagnostics with photographic documentation.
  • We provide free quotations for all chimney repair services.
What people say
Professional demeanor Willingness to answer questions Personal attention Thorough explanations Competitive pricing
Services
Chimney Sweep
Annual chimney sweeping removes creosote buildup that causes 2,000F chimney fires. Our technicians clean fireplace, wood stove, and pellet stove flues using specialized tools. Regular maintenance improves draft efficiency and reduces fire hazards while following CSIA recommendations for cleaning frequency based on fuel type usage.
Inspection Services
Comprehensive NFPA211-compliant inspections examine flue liners, furnace vents, and exterior masonry. We identify carbon monoxide leakage risks from damaged clay liners and ensure proper venting for heating appliances. Digital documentation with emailed photographs helps homeowners understand necessary repairs and maintenance priorities.
Liner Services
We install stainless steel liners for damaged chimneys experiencing condensation issues or code violations. Our solutions address sulfuric acid damage from oil systems and misaligned flue tiles. Proper relining prevents carbon monoxide infiltration while meeting FPA54 requirements for gas appliances and modern heating systems.
Masonry Repairs
Tuckpointing, crown replacement, and chimney rebuilds address water damage from New England winters. Our technicians repair cracked bricks, missing mortar, and water-stained drywall while applying waterproofing treatments. We restore structural integrity to prevent interior damage and costly future repairs.
Waterproofing
ChimneySaver water-repellant applications protect masonry from freeze-thaw cycles. This deep-penetrating treatment bonds with silica to provide ten times more protection than standard sealers while maintaining breathability. We recommend waterproofing after masonry repairs to extend chimney lifespan.
People
Brad Joyce
Owner
Brad Joyce, a New Zealand native, founded Kiwi Chimney after relocating to Massachusetts in 2006. With extensive chimney industry experience, he emphasizes customer education and technical excellence. His approach combines Kiwi enthusiasm with New England practicality to deliver lasting chimney solutions.
Questions
How often should chimneys be inspected?
Annual inspections are recommended by NFPA211, with more frequent checks for heavy usage or visible damage signs.
What causes chimney fires?
Creosote buildup from incomplete combustion is the primary cause, especially with unseasoned firewood or poor airflow.
Do you service high-efficiency furnaces?
Yes, we handle condensation issues in high-efficiency furnace flues that damage clay liners through acidic moisture.
Are your technicians certified?
Our team follows CSIA and NFPA211 standards, with extensive experience in diagnosing complex chimney problems.
What areas do you service?
We primarily serve Worcester County and MetroWest Massachusetts, including Groton to Carlisle and Weston to Dover.
How do I schedule service?
Contact us at 774-745-8004 during business hours (Monday-Friday 9am-3pm) or request a quote through our website.