Business Details
27 Years
experience
Expert Chimney & Air Duct Cleaning Services in Knoxville
The Mad Hatter has been a trusted name in chimney and air duct maintenance since 1999. With over 29 years of service, our expertise spans residential and commercial properties across Knox, Blount, Loudon, Anderson, Campbell, Union, and Sevier counties. Our team specializes in comprehensive air duct cleaning, chimney sweep services, dryer vent cleaning, and masonry repairs. We utilize EPA-registered sanitizers to eliminate allergens, ensuring healthier indoor environments. As a Better Business Bureau member, we uphold rigorous standards of transparency and client satisfaction. Our technicians undergo extensive training to deliver precise, efficient solutions tailored to each propertys unique needs.We prioritize customer education, guiding clients on optimal maintenance schedules to enhance system longevity and safety. By combining advanced technology with proven techniques, we address complex challenges like creosote buildup and faulty chimney liners. Our commitment to reliability is reflected in over 100,000 homes and businesses serviced, with a focus on timely appointments and thorough post-service follow-up. We proudly offer free phone estimates for residential jobs and maintain flexible scheduling to accommodate client preferences.
Services
Air Duct Cleaning
Chimney Sweeping
Dryer Vent Cleaning
Masonry Repairs
Chimney Relining
Crown Repair
Damper Replacement
Bird Guards
Chimney Caps
Details
- Year established: 1999
Highlights and features
- We offer over 25 years of experience in chimney and air duct maintenance.
- Our services include free phone estimates for residential jobs.
- We use EPA-registered sanitizers to eliminate allergens and odors.
- We service homes in Knox, Blount, Loudon, Anderson, and Sevier counties.
- We are a registered member of the Better Business Bureau.
Associations and certifications
- Better Business Bureau
What people say
On time
Very clean
Answered all questions
No more dust bunnies
Cared about my problem
Services
Air Duct Cleaning
Our air duct cleaning removes dust, allergens, and debris using industrial vacuuming and brushing. We apply EPA-registered sanitizers to eliminate mold and improve air quality. Recommended every 3-5 years, especially for pet owners or allergy sufferers, this service enhances HVAC efficiency and reduces health risks through thorough system maintenance.
Chimney Sweeping
We perform comprehensive chimney sweeps, cleaning firebox, damper, smoke shelf, smoke chamber, and flue components. Regular cleaning prevents fire hazards from creosote buildup and ensures safe operation. We follow National Fire Protection Association guidelines, emphasizing annual inspections to maintain optimal functionality and safety standards.
Dryer Vent Cleaning
Our dryer vent cleaning eliminates lint accumulation to reduce fire risks and improve appliance efficiency. We inspect for blockages, disconnects, and improper venting, addressing issues that cause overheating or mechanical strain. Annual cleaning is recommended to maintain airflow, lower energy costs, and prevent dryer malfunctions through proactive maintenance.
Masonry Repairs
We specialize in masonry repairs including crown restoration, damper replacement, and flue liner installation. Our technicians address cracks, water damage, and structural wear to restore chimney integrity. Regular inspections identify issues early, preventing costly repairs while ensuring compliance with safety regulations and extending system lifespan.
Chimney Relining
Chimney relining ensures safe venting of combustion gases and prevents hazardous leaks. We install durable stainless-steel or aluminum liners that meet industry standards. Proper relining improves fireplace efficiency, reduces maintenance needs, and addresses damaged or outdated clay tile liners for long-term safety and performance.
People
John Smith
Co-Owner
Co-owner with over 25 years in chimney services, John oversees operations and customer satisfaction. He ensures all work meets safety standards and specializes in complex inspections, repairs, and client education on maintenance best practices.
Mark Conley
Co-Owner
Mark co-owns The Mad Hatter, managing field operations and technical training. With expertise in air duct and dryer vent systems, he focuses on problem-solving and implementing efficient cleaning protocols for residential and commercial clients.
Questions
How often should I clean my chimney?
The National Fire Protection Association recommends annual inspections. For regular use, we suggest cleaning every 1-2 years to prevent creosote buildup and fire hazards.
What services do you offer?
We provide air duct cleaning, chimney sweeping, dryer vent cleaning, masonry repairs, damper replacements, crown repairs, and chimney relining for residential and commercial clients.
Do you offer free estimates?
Yes, we provide free phone estimates for residential jobs. Commercial bids are available after on-site assessment to account for system complexity and scope.
Are you certified by the Better Business Bureau?
Yes, we are a registered member of the Better Business Bureau, adhering to their standards for transparency, reliability, and ethical business practices.
What areas do you service?
We service Knox, Blount, Loudon, Anderson, Campbell, Union, and Sevier counties, covering Powell, Knoxville, and surrounding regions for all our maintenance and repair services.
How do you price air duct cleaning?
Air duct cleaning prices depend on the number of vents and returns in your home. We provide precise quotes over the phone after discussing your property's layout and specific needs.
