Business Details
21 Years
experience
Expert Appliance Repair Services in San Rafael
We are a family-owned and operated appliance repair company serving Marin County since 2005. Our mission centers on delivering honest, neighborly service while prioritizing timely repairs and customer education. We specialize in repairing major home appliances already installed in residences, focusing on completing service calls during the first visit whenever possible. Our technicians undergo continual training to stay current with evolving appliance technology, ensuring efficient diagnostics and repairs. We maintain competitive labor pricing and implement two-hour service windows to minimize customer wait times. For situations requiring follow-up visits, we maintain lower extended time rates.Though we cannot service every brand due to manufacturer restrictions, we guarantee transparency about our capabilities and limitations. Our business operates without a physical retail location, allowing us to maintain operational efficiency while delivering personalized service. We actively seek customer feedback to inform business improvements and maintain open communication channels. Our commitment to professionalism extends to clear pricing structures with no hidden surcharges, and we accept multiple payment methods to accommodate client preferences.
Services
Appliance Repair
Brand-Specific Repairs
Major Appliance Maintenance
Refrigerator Repair
Cooktop Servicing
Dishwasher Repair
Washer/Dryer Maintenance
Garbage Disposal Repair
Details
- Year established: 2005
Highlights and features
- We offer competitive labor pricing with no hidden surcharges.
- Our two-hour service windows minimize customer wait times.
- We implement continual manufacturer-provided technician training.
- We service major Marin County residential areas and zip codes.
- We maintain transparency about brand repair limitations.
Services
Appliance Repair
Our technicians specialize in repairing existing major home appliances at customer residences. We focus on completing repairs during initial visits whenever possible. Competitive labor rates and two-hour service windows ensure minimal customer disruption while maintaining technical quality.
Brand-Specific Repairs
We service specific appliance brands including Amana, Bosch, Frigidaire, GE Profile, Jenn-Air, KitchenAid, Maytag, Thermador, and Whirlpool. Technicians receive manufacturer training to ensure proper diagnostic procedures and repair techniques for supported models.
Refrigerator Repair
Our technicians repair refrigeration units excluding built-in models. We address cooling system issues, mechanical failures, and electrical component malfunctions. Service includes diagnostic evaluation followed by recommended repairs using manufacturer-approved parts and procedures.
Cooktop Servicing
We repair wall ovens, ranges, and cooktops from supported manufacturers. Technicians address heating element failures, control panel malfunctions, and ignition system issues. Our service includes safety checks to ensure proper gas or electrical connections.
Washer/Dryer Maintenance
Our team repairs washing machine and dryer units including vibration control systems, heating elements, and water supply components. We address both mechanical wear and electrical system failures while ensuring safe operation of all repaired elements.
Questions
What brands of appliances do you repair?
We repair Amana, Bosch, Frigidaire, GE Profile, Jenn-Air, KitchenAid, Maytag, Thermador, Whirlpool, and select Kenmore models.
Do you service built-in refrigerators?
We cannot repair built-in refrigerator models due to proprietary system limitations and manufacturer restrictions.
What payment methods do you accept?
We accept cash, checks, credit cards, Venmo, and Apple Pay at the time of service.
What are your service hours?
Our office operates Monday-Friday 8:30am-4:30pm. Emergency services outside these hours require prior arrangement.
Do you offer repair warranties?
We provide labor warranties for completed repairs. Parts carry separate manufacturer warranties as applicable.
What areas do you service?
We service all Marin County zip codes including San Rafael, Novato, Mill Valley, and Corte Madera areas.
