Business Details
37 Years
experience
Emergency
services
Your Trusted Carpet & Upholstery Cleaning Experts in Charlotte
My Carpet Cleaner of Charlotte, established in 1989, has built a reputation as a trusted leader in residential and commercial cleaning solutions. With sister companies across five cities, our team combines decades of industry experience with advanced technology to deliver exceptional results. We specialize in carpet cleaning, upholstery restoration, pet odor removal, and tile cleaning, using state-of-the-art equipment like IICRC-certified technicians. Our commitment to quality is reflected in our customer-centric approach, offering 24/7 emergency services for water damage, mold removal, and sewer backups.Backed by glowing testimonials highlighting our punctuality, professionalism, and transformative results, we prioritize health, comfort, and sustainability in every project. From routine maintenance to urgent remediation, we ensure every space we service meets the highest standards of cleanliness and safety.
Services
Carpet Cleaning
Upholstery Cleaning
Pet Odor Removal
Tile Cleaning
Commercial Carpet Cleaning
Mold Removal
Water Damage Restoration
Details
- Year established: 1989
Highlights and features
- We offer 34+ years of local expertise in carpet and upholstery restoration.
- Our team uses IICRC-certified methods for guaranteed cleaning effectiveness.
- We provide 24/7 emergency response for water damage and mold remediation.
- We guarantee complete pet odor elimination with specialized treatment protocols.
- Our truck-mounted systems achieve 100% dirt extraction for faster drying times.
Associations and certifications
- IICRC
What people say
Looks terrific
Excellent work
Brand new
Highly recommended
Cleaned well and efficiently
Services
Carpet Cleaning
Our advanced steam cleaning process removes 100% of embedded dirt using truck-mounted systems connected directly to vehicle engines. The 340F steam eradicates allergens while powerful vacuums ensure rapid drying. Customers with pets particularly benefit from our deep-cleaning protocols that eliminate odors and restore pile texture.
Upholstery Cleaning
We employ specialized solutions for different fabric types, including delicate velvet and durable microfiber. Our technicians use pH-balanced cleaners that won't damage materials while extracting deeply embedded particles. The process typically takes 20-30 minutes per piece with complete drying achieved in 6-8 hours.
Pet Odor Removal
This service combines enzymatic cleaners with hot water extraction to break down urine crystals at the molecular level. We target subfloor contamination using moisture detection equipment and apply protective treatments that prevent future accidents from causing permanent damage.
Water Damage Restoration
Available 24/7 for urgent situations, our IICRC-certified technicians use industrial pumps and HEPA-filtered air movers to mitigate damage within critical 48-hour window. We document the entire process for insurance claims and employ antimicrobial treatments to prevent mold growth.
Commercial Carpet Cleaning
Designed for offices and retail spaces, this service uses low-moisture cleaning systems that allow immediate return to service. Our technicians work after hours to minimize disruption, providing detailed reports on cleaning metrics and scheduling preventive maintenance plans.
People
A.J.
Lead Technician
With over 15 years of experience, A.J. specializes in deep carpet cleaning and odor elimination. Customers consistently praise his attention to detail and ability to restore heavily soiled carpets to like-new condition.
Questions
What carpet cleaning methods do you use?
We use truck-mounted steam cleaning systems that deliver 340°F heat with 100% dirt extraction. This method removes deep-seated allergens and achieves faster drying times compared to portable units.
Do you offer 24/7 emergency services?
Yes, we provide 24/7 response for water damage, mold remediation, and urgent odor control situations. Our emergency team arrives within 2 hours of initial contact for critical situations.
Are your technicians certified?
All cleaning specialists hold active IICRC certifications in carpet cleaning, water damage restoration, and odor control. We maintain ongoing training to stay current with industry standards.
How long does carpet cleaning take?
Average cleaning time is 20 minutes per room using our truck-mounted systems. Full home service typically completes within 2-3 hours, with carpets drying completely in 6-8 hours under normal conditions.
Do you service commercial properties?
Yes, we serve offices, retail spaces, and multi-family housing with low-moisture cleaning systems that allow immediate use after service. We provide detailed maintenance records for commercial clients.
