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Expert Rug Cleaning & Repair Services in Charlotte, NC
Bob's Oriental Rug's has been a trusted name in rug care since our founding, combining decades of expertise with traditional craftsmanship to deliver exceptional cleaning, repair, and restoration services. Our family-owned business in Charlotte, NC, specializes in preserving the beauty and longevity of handmade, Persian, and Oriental rugs through eco-friendly methods and natural sunlight drying. We offer personalized solutions for rug maintenance, including stain removal, odor elimination, and structural repairs, backed by a 100% satisfaction guarantee.Our team prioritizes transparency, providing regular updates and visual documentation throughout the cleaning process to ensure client confidence. With over 30 years of experience and a commitment to customer-centric service, we treat every rug as a cherished investment, ensuring it remains a treasured part of your home for generations.
Services
Rug Cleaning
Rug Repair
Stain Removal
Odor Elimination
Natural Sunlight Drying
Rug Pads
Emergency Care
Rug Health Report
Sales
Resizing
Highlights and features
- We offer over 30 years of specialized rug care expertise.
- Our natural sunlight drying process revitalizes rug colors and fibers.
- 100% satisfaction guarantee on all cleaning and repair services.
- Eco-friendly, chemical-free cleaning methods ensure safety for pets and families.
- Personalized assessments and transparent communication throughout the process.
What people say
Expertise
Timely service
Exceptional results
5-star reviews
9,000+ rugs restored
Services
Rug Cleaning
Our comprehensive rug cleaning service targets deep-seated dirt and allergens while preserving fiber integrity. Using eco-friendly solutions, we ensure vibrant colors and textures are maintained. Ideal for high-traffic areas, this service extends rug lifespan and improves indoor air quality through thorough allergen removal.
Stain Removal
Specialized hand-cleaning techniques address stubborn stains without damaging rug fibers. Non-toxic solutions protect colors and materials while achieving up to 50% stain reduction. Persistent stains receive dry removal options with flexible pricing adjustments based on treatment outcomes.
Natural Sunlight Drying
This traditional method leverages UV light to disinfect and revitalize rug colors naturally. Sensitive rugs receive controlled indoor drying to prevent fading. The process eliminates mildew, enhances vibrancy, and aligns with our commitment to environmentally sustainable practices.
Rug Repair
From fringe re-bonding to full restoration, our experts handle all damage types. Personalized assessments determine optimal repair strategies, with specialized attention to maintaining original design integrity during resizing or structural reinforcement.
Odor Elimination
Chemical-free odor neutralization targets pet stains at their source. Advanced eco-friendly methods eliminate bacteria causing persistent smells while ensuring complete safety for households with pets and children.
Questions
What rug types do you specialize in cleaning?
We specialize in handmade, Persian, Oriental, and synthetic rugs, using tailored methods for each material type to ensure optimal care and preservation.
Do you offer emergency rug care services?
Yes, our 24/7 emergency hotline provides immediate guidance for rug spills, water damage, and pest issues, with urgent pick-up options for valuable pieces.
What makes your cleaning process eco-friendly?
We use organic shampoos, chemical-free stain removal, and natural sunlight drying to minimize environmental impact while maintaining superior cleaning standards.
How does your satisfaction guarantee work?
If unsatisfied with cleaning results, we'll re-clean your rug at no charge, ensuring your investment meets our high-quality standards.
Can you repair damaged rug fringes?
Yes, our repair services include fringe re-bonding, replacement, and edge reinforcement to restore both structural integrity and aesthetic appeal.