Business Details
46 Years
experience
Emergency
services
Your Trusted Carpet & Floor Cleaning Experts in Houston
Queen's Carpet Care has been a trusted name in carpet and floor cleaning since 1980, delivering exceptional residential and commercial services across the Houston Metro area. Founded by Victor Kay and later led by Chad Werner, our team combines decades of industry experience with state-of-the-art technology to ensure superior results. We prioritize customer satisfaction through transparent pricing, eco-friendly solutions, and a commitment to using advanced methods like truck-mounted steam cleaning and UV light for pet odor detection.Certified by the IICRC, we adhere to the highest standards for inspection, cleaning, and restoration. Our services include carpet cleaning, tile and grout restoration, commercial floor maintenance, epoxy flooring installation, and specialized pet odor removal. With a focus on durability and client needs, we offer flexible scheduling, including 24/7 availability for urgent requests. Our reputation is built on consistent quality, personalized service, and a guarantee that we are not happy until our clients are fully satisfied.
Services
Carpet Cleaning
Tile Cleaning
Commercial Floors
Epoxy Floors
Pet Odor Removal
Details
- Year established: 1980
Highlights and features
- We offer over 40 years of experience in carpet and floor cleaning.
- Our team uses eco-friendly solutions and state-of-the-art equipment.
- We provide 24/7 emergency services for urgent cleaning needs.
- Certified by the IICRC for industry-leading standards and training.
- We guarantee 100% customer satisfaction with every service.
Associations and certifications
- IICRC
What people say
Fantastic, very professional
Timely and amazing job
Super happy with service
Cleaned and repaired rug
Highly recommend these guys
Services
Carpet Cleaning
Our carpet cleaning service uses truck-mounted steam equipment to remove deep-seated dirt, allergens, and stains from all fiber types, including Berber, triexta, and nylon. We employ eco-friendly solutions to ensure safety for families and pets while restoring carpets to a fresh, like-new condition. With over four decades of experience, we guarantee durable results and 100% client satisfaction.
Tile Cleaning
Tile and grout cleaning revitalizes ceramic, stone, and vinyl flooring using specialized techniques to eliminate grime and discoloration. Our process includes disinfecting surfaces and applying protective finishes to maintain luster. Serving homes and businesses, we focus on high-traffic areas like kitchens, bathrooms, and entryways for a polished, hygienic appearance.
Commercial Floors
Commercial floor services cater to offices, restaurants, and warehouses with VCT, concrete, and epoxy flooring. We offer flexible scheduling, including 24/7 availability, to minimize business disruption. Our team uses industrial-grade equipment to remove grease, stains, and buildup, ensuring compliance with hygiene standards and prolonging floor lifespan.
Epoxy Floors
Epoxy floor installation provides durable, moisture-resistant coatings for garages and industrial spaces. Certified technicians prep surfaces by grinding and etching to ensure proper adhesion, then apply high-quality epoxy with optional non-skid additives. This service enhances aesthetics while protecting concrete from wear, chemicals, and UV damage.
Pet Odor Removal
Pet odor removal targets urine stains and bacteria using UV light detection and enzymatic cleaners. This process eliminates persistent smells and prevents health risks from ammonia exposure. Ideal for homes and rental properties, our method ensures thorough decontamination of carpets and subfloors for a fresh, odor-free environment.
People
Victor Kay
Founder
Founded Queens Carpet Care in 1980, Victor Kay established a reputation for excellence in Houstons carpet cleaning industry before passing leadership to Chad Werner in 1996.
Chad Werner
Owner
Chad Werner acquired Queens Carpet Care in 1996 after 15 years in the industry. His military background and commitment to customer satisfaction have sustained the companys legacy of quality and reliability.
Questions
What areas do you service?
We serve Southwest Houston, including Sugar Land, Katy, Richmond, and Rosenberg, Texas.
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency cleaning for urgent residential and commercial needs.
Are your cleaning solutions eco-friendly?
Yes, we use eco-friendly, non-toxic solutions safe for families and pets.
How often should carpets be professionally cleaned?
We recommend annual cleanings to maintain carpet longevity and indoor air quality.
Are you IICRC certified?
Yes, our technicians are certified by the Institute of Inspection, Cleaning, and Restoration (IICRC).
Do you handle commercial floor maintenance?
Yes, we specialize in VCT, concrete, and epoxy floor cleaning for businesses.
