Business Details
27 Years
experience
Your Trusted Vacuum Experts in Lynchburg
House Of Vacuums has been family-owned and operated in Lynchburg, Virginia since 1999, dedicated to providing high-quality vacuum cleaners and repair services. Our team combines over 60 years of collective experience to help customers select durable, effective cleaning solutions tailored to their specific needs. We prioritize integrity by offering transparent advice, ethically sourced products, and comprehensive repair services for all major brands. Our commitment extends beyond saleswe actively support local community initiatives and promote environmental responsibility through product longevity and recycling programs.With a focus on customer education, we deliver personalized recommendations, maintenance guidance, and hands-on repair expertise to ensure lasting satisfaction. Our values emphasize community impact, ethical sourcing, and waste reduction, reflecting our dedication to both customer needs and broader societal well-being.
Services
Vacuum Sales
Repair Services
Maintenance Plans
Product Recommendations
Parts Replacement
Details
- Year established: 1999
Highlights and features
- Family-owned since 1999 with 25+ years serving Lynchburg's floor care needs
- Team combines 60+ years of vacuum repair and sales expertise
- Free annual servicing for Sebo vacuums purchased through our store
- Price-match guarantee on authorized competitors' vacuum cleaner offerings
- Commitment to ethical sourcing and environmental responsibility through product longevity
Services
Vacuum Repair
Our technicians provide expert repair services for all major vacuum brands, using quality replacement parts and diagnostic expertise. With over 60 years of combined experience, we address suction loss, strange odors, and mechanical issues while offering 30-day repair guarantees. Servicing extends equipment lifespan and maintains optimal cleaning performance.
Product Sales
We curate premium vacuum cleaners from European and American manufacturers, including Sebo, Miele, and Riccar models. Each recommendation considers flooring types, pet ownership, and specific cleaning needs. Our inventory includes both new and lightly-used options with price-matching available against authorized retailers.
Personalized Recommendations
Through a three-step questionnaire process, our experts create customized vacuum selections based on household requirements. The service identifies optimal 'good, better, best' options considering factors like square footage, allergy concerns, and budget constraints. Recommendations include detailed product comparisons and value assessments.
Maintenance Plans
Scheduled maintenance services help preserve vacuum performance and longevity. We recommend servicing every 12-36 months depending on usage intensity, with discounted annual servicing available for Sebo vacuum owners. Regular maintenance prevents performance decline from debris accumulation in critical components.
Parts Replacement
We supply genuine replacement parts for major vacuum brands, including filters, belts, and specialized components. Our technicians ensure proper installation while explaining maintenance requirements for sustained performance. Parts inventory covers both current models and older units requiring discontinued component replacements.
People
Matt Douglas
Co-Owner, Manager & Marketing
Matt Douglas co-owns House Of Vacuums with expertise in business operations and marketing strategy. He maintains hands-on involvement with product testing and customer service while managing store direction and community engagement initiatives.
Jen Douglas
Co-Owner & Sales Associate
Jen Douglas contributes to daily operations as co-owner and sales associate. She provides personalized product guidance while supporting the store's commitment to ethical business practices and customer satisfaction through informed purchasing decisions.
Rex Douglas
Service & Sales Associate
Rex Douglas combines technical expertise with sales knowledge at House Of Vacuums. He assists with product demonstrations, repair diagnostics, and customer education about proper vacuum maintenance and filtration system requirements.
Questions
How often should I service my vacuum cleaner?
We recommend servicing every 12-36 months depending on usage. Pet owners or heavy users should service annually to maintain optimal performance.
Do you price-match online competitors?
Yes, we'll match current prices from authorized retailers like Amazon, Bed Bath & Beyond, and Best Buy on identical products.
What repair warranty do you provide?
All repairs carry a 30-day guarantee covering labor and installed parts from the pickup date.
Can you repair all vacuum brands?
We service all major brands including Miele, Dyson, Sebo, and Riccar with specialized diagnostic tools and genuine replacement parts.
Do bagless vacuums cost more long-term?
Without proper filter maintenance, bagless models may cost more due to reduced lifespan and performance issues compared to bagged systems.
Do you sell used vacuum cleaners?
We occasionally offer lightly-used Sebo, Miele, and Riccar models on a first-come basis with trade-in options available.
