Business Details
Emergency
services
Your Trusted Roofing Partner in Southeastern North Carolina
RW Mason Roofing has established itself as a trusted name in the roofing industry, serving southeastern North Carolina with over 7,000 roofs installed. As a local family-owned and operated business, we combine the expertise of large-scale operations with personalized customer care, ensuring every client is known by name. Our team specializes in shingle, metal, and TPO roofing solutions, prioritizing high-quality materials like 40-year shingles with 135-mph wind ratings. We streamline insurance claims by working directly with adjusters, minimizing client costs and stress. Accredited by the Better Business Bureau with an A+ rating, we offer comprehensive warranties including a 25-year workmanship guarantee and 50-year material protection.Our seven-step process ensures transparency from initial consultation to project completion. With emergency services available 24/7, we serve residential and commercial clients across New Hanover, Pender, and Brunswick Counties. Our GAF Master Elite certification places us among the top 2% of roofing contractors nationally, enabling us to provide Golden Pledge warranties. Customer testimonials consistently highlight our punctuality, thorough clean-up, and exceptional communication throughout the roofing process. Whether replacing storm-damaged roofs or installing energy-efficient systems, we maintain a 13-year accident-free record while delivering durable, code-compliant solutions.
Services
Shingle Roofs
Metal Roofs
TPO Roofing
Roof Repair
Insurance Claim Assistance
Storm Damage Restoration
Commercial Roofing
Residential Roofing
Highlights and features
- Family-owned business with 7,000+ completed roofing projects
- Better Business Bureau A+ rated roofing contractor
- Specialized insurance claim process that protects homeowner interests
- Seven-step service methodology ensuring complete transparency
- 24/7 emergency response for urgent roofing needs
Associations and certifications
- Better Business Bureau
- GAF Master Elite Certificate
What people say
Excellent
Thorough clean-up
Top notch
Rave reviews
Highly recommend
Services
Shingle Roofs
We install premium 40-year architectural shingles with 135-mph wind resistance, offering superior durability over standard 25-year materials. Our GAF-certified technicians provide lifetime manufacturer warranties combined with our 25-year workmanship guarantee. Available in multiple color patterns to match your home's aesthetic while maintaining structural integrity against coastal weather conditions.
Metal Roofs
Durable metal roofing systems featuring energy-efficient coatings and multiple finish options. Our installations include standing seam and metal shingle profiles that withstand hurricane-force winds while reducing cooling costs. Backed by comprehensive material and workmanship warranties, these roofs offer 40+ year lifespans with minimal maintenance requirements in coastal environments.
TPO Roofing
Commercial-grade thermoplastic polyolefin membranes for flat and low-slope roofs. Our TPO systems provide excellent UV resistance and energy efficiency, ideal for both residential and commercial properties. Professional installation includes reinforced seams and secure flashing details, with warranties covering materials and workmanship for long-term leak protection in coastal climate conditions.
Questions
What types of roofing systems do you install?
We specialize in three primary systems: 40-year architectural shingles, metal roofing with energy-efficient coatings, and TPO membranes for flat roofs. Each option comes with comprehensive warranties covering both materials and workmanship.
How do you handle insurance claims?
Our team works directly with insurance adjusters to ensure proper compensation for storm damage. We guide homeowners through documentation requirements and negotiate settlements to cover full replacement costs while protecting your interests throughout the process.
What warranty options are available?
We offer multiple warranty tiers including GAF's Golden Pledge (20-year transferable, zero deductible), 25-year workmanship coverage, and 50-year material protection. Commercial installations receive appropriate system-specific warranty packages.
Do you provide emergency roof repairs?
Yes, our 24/7 emergency service responds immediately to urgent roof leaks or storm damage. We prioritize temporary waterproofing followed by permanent repairs scheduled at your convenience during regular business hours.
Are you licensed and insured?
We maintain full licensing as required by North Carolina's contracting board with comprehensive liability and workers' compensation insurance. Our accident-free record demonstrates our commitment to safe, professional job site management for all residential and commercial projects.
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