Business Details
22 Years
experience
Emergency
services
24/7 Emergency Restoration Services in Cleveland
Liberty Home Contractors has served homeowners and businesses in the Cleveland area for 21 years, establishing itself as a trusted partner in disaster recovery. Our team combines decades of managerial experience with specialized training from organizations like the IICRC to deliver restoration services that prioritize safety, quality, and client satisfaction. We collaborate directly with major insurance providers such as Allstate, USAA, and State Farm to streamline the claims process while providing 24/7 emergency response for fire, water, and storm damage.Our commitment to excellence is demonstrated through personalized attention, rapid deployment of resources, and a proven track record of preserving structural integrity while minimizing business interruption. Backed by partnerships with over 20 insurance companies and preferred program certifications, we maintain rigorous standards in craftsmanship and customer service. Our local expertise spans Northeast Ohio communities including Avon Lake, Parma, Medina, and Beachwood, where we've completed thousands of successful restoration projects since 2004.
Services
Emergency Board-up
Fire Damage Restoration
Water Damage Repair
Storm Damage Recovery
Insurance Claims Assistance
Details
- Year established: 2004
Highlights and features
- 21 years of local disaster restoration experience since 2004
- 24/7 emergency response with live phone support
- Preferred vendor for 20+ major insurance companies
- IICRC-certified technicians for specialized damage repair
- Proven track record saving clients $10,000s through rapid response
Associations and certifications
- IICRC
What people say
Excellent execution
Completed promptly
Professional manner
Great attention to detail
Saved thousands in revenue
Services
Emergency Board-up
Our 24/7 emergency board-up service secures properties immediately after disasters strike. Trained technicians arrive within hours to install protective barriers against weather damage and theft. We post security signage to deter unauthorized access while coordinating permanent repairs with insurance providers.
Fire Damage Restoration
Specialized fire damage restoration combines advanced techniques like soda blasting and thermal fogging with IICRC-certified protocols. Our crews identify smoke types to create precise remediation plans, eliminating odors and restoring structural integrity while preserving property value.
Water Damage Repair
Comprehensive water damage repair services address all moisture intrusion scenarios. Using industrial-grade equipment, we extract standing water, dry affected materials, and prevent mold growth. Our rapid response teams minimize secondary damage while documenting the process for insurance claims.
Insurance Claims Assistance
We streamline insurance claims through direct billing arrangements with 20+ major carriers. Our documentation specialists handle scope submissions, adjuster communications, and compliance requirements to accelerate approvals while maintaining transparent client communication.
Commercial Restoration
Tailored commercial restoration services minimize business interruption through after-hours work scheduling and phased repairs. Our project managers coordinate equipment relocation, IT restoration, and regulatory compliance to maintain operational continuity during facility recovery.
People
Rich Ilyes
Project Supervisor
With 15+ years in disaster restoration, Rich oversees complex commercial projects ensuring timely completion and client satisfaction. He coordinates multi-disciplinary teams while maintaining direct communication with property owners and insurance representatives.
Hank Koenig
Project Supervisor
Hank specializes in residential restoration, managing emergency response teams for fire and water damage cases. His expertise in insurance protocols ensures seamless claims processing while maintaining high customer satisfaction scores.
Jean Folk
Office Manager
Jean coordinates logistics and client communications, ensuring efficient resource allocation across active projects. With a decade of experience in restoration operations, she maintains the company's 98% on-time completion record through meticulous scheduling oversight.
Duke DeVos
Marketing/Sales Director
Duke manages insurance industry partnerships and community outreach programs. He developed the company's preferred vendor network with 20+ insurance carriers while maintaining relationships with local emergency services organizations.
Questions
What immediate actions should I take after property damage?
Ensure safety first, contact emergency services, then call Liberty Home Contractors' 24/7 line. Document damage with photos and avoid entering unsafe structures until inspected.
How does your insurance billing process work?
We bill insurance companies directly through our preferred vendor agreements with 20+ carriers. You'll receive detailed documentation of all services performed for your records.
Can you handle both residential and commercial projects?
Yes, our teams manage both property types. Commercial projects receive specialized attention with after-hours work options to minimize business disruption.
What certifications do your technicians hold?
All technicians maintain IICRC certifications in water damage restoration and fire/smoke cleanup. Annual training ensures compliance with industry standards and manufacturer warranty requirements.
How quickly can you respond to emergencies?
Our average response time is under 2 hours for Northeast Ohio locations. Critical cases receive priority dispatch with live status updates from arrival to completion.
Do you provide after-hours service?
Our 24/7 emergency response team operates year-round. A live operator always answers calls to dispatch technicians immediately for any disaster scenario.
