Business Details
Your Trusted Self Storage Solution in Castle Rock, CO
Park Street Storage has established itself as a premier self-storage provider in Castle Rock, Colorado. Since our inception, we have prioritized security, convenience, and exceptional customer service, earning recognition as the 'Best of Castle Rock' for six consecutive years and induction into the Business Hall of Fame in 2024. Our facility offers a comprehensive range of storage solutions, including climate-controlled units, drive-up access, and secure outdoor spaces tailored to both personal and business needs.We distinguish ourselves through state-of-the-art security features, 24-hour access in designated areas, and value-added services like free truck rentals with move-in. Our team is committed to resolving customer concerns with personalized attention, as evidenced by numerous testimonials highlighting our staff's dedication and problem-solving capabilities. By combining modern amenities with a customer-centric approach, we ensure that clients' belongings remain protected while maintaining ease of access.
Services
Climate-Controlled Units
Drive-Up Access
RV & Boat Parking
Online Reservations
24-Hour Access
Highlights and features
- We offer free truck rental with new storage reservations
- Our facility provides 24-hour access to storage units in RV parking areas
- We enable online bill payment for tenant convenience
- Our team delivers exceptional customer service with personalized problem resolution
- We maintain state-of-the-art security features for asset protection
What people say
Top notch employee
Exceptional customer service
Resolved immediately
Phenomenal customer service
Went above and beyond
Services
Climate-Controlled Units
Our climate-controlled storage units maintain stable temperatures between 55-85F to protect sensitive items like electronics, wood furniture, and documents. These interior units provide an additional layer of security while preventing damage from extreme temperature fluctuations. Ideal for long-term storage of valuables requiring environmental protection.
Drive-Up Access
Drive-up storage units allow direct vehicle access for easy loading and unloading of large items. These ground-level units accommodate trucks and vans, eliminating the need for elevators or long corridors. Perfect for frequent access to tools, equipment, or household goods with time-saving convenience.
RV & Boat Parking
Secure outdoor parking spaces protect recreational vehicles and boats when not in use. Fenced and gated facility with security cameras ensures vehicle safety. Available in multiple sizes to accommodate various RV lengths and boat trailer configurations with drive-up convenience.
Online Reservations
Reserve storage units instantly through our website with no commitment required. The platform displays real-time availability and pricing for all unit types. Customers receive immediate confirmation and can complete the process at their convenience from any device.
24-Hour Access
Authorized tenants access storage units 7:00 AM - 9:00 PM daily, with 24-hour access available in designated RV parking areas. Controlled entry system maintains security while providing flexibility for customers with varying schedules or urgent storage needs.
People
Brittany
Customer Service Representative
Dedicated storage professional recognized for exceptional customer service and problem-solving skills. Prioritizes personalized assistance to resolve tenant concerns efficiently and compassionately.
Theresa
Customer Service Representative
Experienced team member known for sociable demeanor and commitment to customer satisfaction. Provides knowledgeable guidance during storage unit selection and rental process.
Teresa
Customer Service Representative
Detail-oriented professional who advocates for customers in resolving billing issues with third-party truck rental providers. Demonstrates proactive problem resolution and tenant support.
Questions
What storage unit sizes do you offer?
We provide units from 5'x5' to 20'x38', including climate-controlled, drive-up, and vehicle parking options. Use our online storage calculator to determine the right size.
Do you offer 24-hour access?
Our facility offers 7:00 AM - 9:00 PM daily access with 24-hour availability in designated RV parking areas.
Can I pay my storage bill online?
Yes, tenants can make payments securely online using credit or debit cards through our website's payment portal.
Is truck rental available?
We offer free truck rental with new storage reservations to assist with moving belongings to your storage unit.
What security features do you provide?
Our facility includes security cameras, gated access, and fenced perimeter protection for tenant belongings.
How do I reserve a storage unit?
Reserve online through our website's real-time booking system or contact our office during business hours for assistance.
