Business Details
21 Years
experience
Your Trusted Furniture Receiving, Storage & Delivery Partner
Founded over 20 years ago by Tracy Gratton and Jordan Ness, Signature Designer Services has built a reputation as a trusted partner in furniture receiving, storage, and delivery. Our team prioritizes proactive communication and accountability, ensuring seamless installations through transparent processes and trained professionals. We invest in technology like barcoded inventory systems and client portals to enhance efficiency while maintaining personalized service. With a focus on relationships, we work one-on-one with clients to meet their unique needs, treating every project with the same dedication regardless of size.Our commitment to quality is reflected in our comprehensive staff training and dedication to resolving potential issues before they arise. As a family-owned business, we combine industry expertise with a personal touch, aiming to be an extension of our clients' teams. Our warehouse in Brooklyn Park, MN, serves Minneapolis, St. Paul, and surrounding areas, supporting clients from project initiation to completion. We continuously innovate to meet evolving industry demands while upholding our core values of integrity and client-first service.
Services
Furniture Warehouse Receiving
White Glove Delivery
Furniture Repair
Packing and Shipping
Short Term Storage
Long Term Storage
Details
- Year established: 2005
Highlights and features
- We offer 20+ years of specialized furniture logistics experience
- Our team undergoes comprehensive training for item protection and client communication
- We implement barcoded inventory systems for precise tracking
- We guarantee proactive issue resolution before problems occur
- Our family-owned business treats every client as a priority partner
Services
Furniture Warehouse Receiving
Our furniture warehouse receiving service ensures secure, organized storage for residential and commercial clients. With barcoded inventory tracking and trained professionals, we handle items of all sizes while maintaining detailed records. Clients benefit from monthly inventory reports and real-time tracking through our upcoming custom database portal.
White Glove Delivery
Signature Designer Services provides white glove delivery with trained crews specializing in delicate item handling. Our team coordinates full installations, protecting properties while ensuring precise placement. The service includes communication updates and client collaboration from warehouse to final destination for residential and commercial projects.
Furniture Repair
Partnering with Finesse Furniture Services, we offer professional furniture repair solutions for damage restoration. Our experts handle touch-ups and comprehensive repairs to maintain furniture value. The service ensures damaged items receive specialized attention while maintaining their original quality and appearance.
Packing and Shipping
We provide packing and shipping services using industry-standard materials for safe transportation. Our team custom-packages items to prevent damage during transit while maintaining inventory accuracy. Clients receive documentation and tracking support through our evolving technology platform for shipment visibility.
Long and Short Term Storage
Our climate-controlled storage facility accommodates both temporary and extended furniture storage needs. With secure access and inventory tracking systems, clients maintain confidence in their stored items' condition. The service integrates with delivery and receiving operations for seamless project timelines.
People
Tracy Gratton
Founder
With over 20 years in furniture logistics, Tracy Gratton co-founded Signature Designer Services to revolutionize client partnerships through proactive communication and personalized service in the industry.
Jordan Ness
Co-Founder
Jordan Ness brings two decades of furniture delivery expertise to Signature Designer Services, focusing on operational excellence and client relationship development to ensure seamless service execution.
Questions
What areas do you serve?
We serve Minneapolis, St. Paul, Brooklyn Park, and surrounding Twin Cities metro areas for all our furniture services.
Do you offer white glove delivery services?
Yes, we specialize in white glove delivery with trained professionals handling delicate items and full installations.
How can I track my stored furniture?
Our upcoming client portal will provide inventory tracking, automated alerts, and real-time storage visibility for all clients.
Are your staff trained for furniture handling?
All team members undergo comprehensive training in item protection, client communication, and safety protocols before client assignments.
What warehouse hours are available?
Our warehouse operates Monday-Thursday 8:00 AM-3:00 PM, Friday 8:00 AM-12:00 PM, with appointments available outside standard hours.
