Business Details
12 Years
experience
Trusted Facilities Installation & Relocation Services in Rochester
The Firm is a facilities installation, relocation, and project management company established in 2014, though our team brings decades of combined experience dating back to 1990. Our core mission is to deliver 100% customer satisfaction through expert execution of office furniture installation, seamless relocations, and comprehensive project management. With over 12,000 projects completed globally, we serve clients ranging from small businesses to Fortune 500 companies across diverse sectors including corporate, healthcare, and government. Our team of seasoned professionals, many with 10 - 20 years of experience, specializes in handling complex installations of major brands like Herman Miller and Steelcase.We maintain strategic partnerships and a modern warehouse to ensure cost-efficient, stress-free solutions for projects of all sizes, from local offices to international facilities in locations such as Canada, India, and China. Our commitment to honesty, integrity, and open communication has solidified our reputation as a trusted partner in optimizing workplace environments for maximum productivity.
Services
Facilities Management
Installation Services
Relocation Services
Project Management
Asset Management
Office Reconfiguration
Repair & Maintenance
Panel & Carpet Cleaning
Warehousing
Details
- Year established: 2014
Highlights and features
- We have completed over 12,000 projects since 1990.
- Our installers average 1020 years of hands-on experience.
- We work with 100+ major furniture manufacturers.
- We provide on-site project managers for direct communication.
- We operate in the U.S. and international markets.
Services
Facilities Management
We optimize workplace environments to enhance productivity through strategic space planning and furniture configuration. Our team ensures efficient use of square footage while maintaining aesthetic appeal. Clients benefit from tailored solutions that adapt to evolving business needs.
Installation Services
Our experts handle system furniture installation for workstations, conference rooms, and private offices. We work with major brands like Herman Miller and Steelcase to deliver precise, damage-free assembly. Projects range from small offices to large-scale corporate facilities.
Relocation Services
We streamline office relocations by disassembling, transporting, and reinstalling furniture components. Our process minimizes downtime while ensuring cost-efficiency. Temporary storage solutions and recycling of obsolete materials are included in our comprehensive service offering.
Project Management
Our on-site project managers coordinate timelines, resources, and quality control for complex installations. Direct client communication and daily progress updates ensure transparency. We maintain backup support for uninterrupted service delivery.
Asset Management
We track and maintain furniture assets throughout their lifecycle. Our system includes receiving, storage, and redistribution of components. This service helps clients maximize ROI on office equipment while reducing waste through strategic reuse.
People
J. David Lortscher
President and Founder
J. David Lortscher founded The Firm in 2014, leveraging 20+ years of industry experience. He leads strategic growth while maintaining the company's commitment to integrity and customer satisfaction.
Questions
What services does theFIRM offer?
We specialize in facilities installation, office relocation, project management, asset management, and workspace reconfiguration for businesses of all sizes.
How experienced is theFIRM's team?
Our installers average 10–20 years of experience, and we've completed over 12,000 projects since 1990 across diverse industries.
Do you work with major furniture brands?
Yes, we install and service products from 100+ manufacturers including Herman Miller, Steelcase, Haworth, and Allsteel.
Can you handle international projects?
We operate globally, with completed projects in Canada, India, China, Trinidad and Tobago, and Puerto Rico.
How do you ensure project success?
Our on-site project managers provide daily updates, coordinate resources, and maintain direct client communication to guarantee timely, budget-conscious results.
