Business Details
39 Years
experience
Emergency
services
Your Trusted Septic Service Provider in Northwest Arkansas
BBB Septic & Portable Toilets has served Northwest Arkansas since 1987, starting with a single septic tank truck and evolving into a fleet of 16 vehicles with specialized excavation equipment. Our licensed technicians provide comprehensive septic system solutions, including installation, maintenance, and emergency repairs, while prioritizing integrity and customer satisfaction. We hold industry licenses (AR Septic Installers 0855111, AR Septic Tank Pumpers 000042) and maintain partnerships with leading septic component manufacturers.Our team combines decades of experience with hands-on leadership from co-owners Jon Jouvenaux and Dave Davis, ensuring reliable service for residential and commercial clients across Rogers, Fayetteville, and surrounding areas. BBB Septics reputation for professionalism is reflected in client testimonials praising our problem-solving expertise and commitment to educating customers on system care.
Services
Septic System Installation
Septic Pumping
Portable Toilet Rentals
Septic Maintenance
System Repair
Details
- Year established: 1987
Highlights and features
- 35+ years of local septic system expertise since 1987
- Fully licensed technicians with specialized training
- 24/7 emergency service for urgent septic issues
- Comprehensive solutions from installation to repair
- Partnerships with top septic component manufacturers
Associations and certifications
- AR Septic Installers 0855111
- AR Septic Tank Pumpers 000042
What people say
Outstanding service
Quick to respond
Professional and trustworthy
Dependable technicians
Excellent problem-solving
Services
Septic System Installation
We design and install complete septic systems tailored to property needs. Our licensed technicians ensure proper component placement and compliance with Arkansas Department of Health regulations. Services include soil evaluation, tank selection, and advanced wastewater treatment system integration for new constructions or system replacements.
Septic Pumping
Regular pumping prevents system failures by removing accumulated solids. Our fleet of vacuum trucks efficiently services tanks of all sizes, maintaining optimal functionality. We recommend pumping every 3-5 years depending on usage and system capacity to avoid costly backups.
Portable Toilet Rentals
We provide ADA-compliant portable toilets for construction sites and events. Services include delivery, placement, sanitization, and scheduled maintenance. Our inventory accommodates projects from small residential builds to large festivals requiring multiple units and holding tanks.
Septic Maintenance Program
Our maintenance plans extend system lifespan through scheduled inspections and lateral line cleaning. Technicians check for leaks, monitor drain field conditions, and ensure proper bacterial balance. Regular service reduces emergency repair risks and maintains environmental compliance for residential and commercial properties.
System Repair
We address septic emergencies 24/7 with rapid response teams. Services include fixing broken pipes, replacing damaged tanks, and unclogging lateral lines. Our technicians use diagnostic tools to identify issues and implement lasting repairs while minimizing property disruption.
People
Jon Jouvenaux
Co-Owner
Co-owner Jon Jouvenaux leads operations with 35+ years of septic industry experience. He oversees fleet logistics and strategic growth while maintaining hands-on involvement in complex installations and system designs for Northwest Arkansas clients.
Dave Davis
Co-Owner
Co-owner Dave Davis manages administrative operations and logistics. A veteran with diverse business experience, he ensures efficient service delivery and maintains partnerships with septic component manufacturers to guarantee quality system installations.
Taelor Ladd
Assistant General Manager
Taelor Ladd has managed daily operations since 2018, applying financial expertise to optimize service efficiency. She coordinates technician schedules and ensures compliance with Arkansas septic regulations while maintaining customer service standards.
Jamie Whisenhunt
Septic Maintenance Technician
Jamie Whisenhunt performs routine maintenance and emergency repairs with 7+ years of field experience. He educates homeowners on proper septic care and uses diagnostic tools to identify system issues during scheduled inspections.
Alayna Bassham-Haskins
Portable Toilet Route Driver
Alayna Bassham-Haskins manages portable toilet deliveries and maintenance for event and construction clients. She ensures units remain sanitized and coordinates logistics for large-scale projects requiring multiple restroom placements across Northwest Arkansas.
Questions
What septic services do you offer in Northwest Arkansas?
We provide complete septic solutions including system installation, pumping, maintenance programs, emergency repairs, and portable toilet rentals for residential and commercial clients.
How often should I pump my septic tank?
We recommend pumping every 3-5 years depending on tank size and household usage. Regular maintenance prevents costly system failures and extends lifespan.
Do you offer 24/7 emergency septic service?
Yes, our team responds to septic emergencies 24 hours a day, 7 days a week with rapid response times across Northwest Arkansas.
Can you install septic systems for new constructions?
Our licensed technicians handle complete septic system installations, including soil evaluation, tank placement, and advanced wastewater treatment solutions for new properties.
What portable toilet options are available for events?
We offer standard and ADA-compliant portable toilets with delivery, placement, and maintenance services for events of all sizes in Northwest Arkansas.
Are your technicians licensed and insured?
Yes, all our technicians hold Arkansas septic installation and pumping licenses (0855111/000042) with full insurance coverage for residential and commercial projects.
