Business Details
43 Years
experience
Emergency
services
Trusted Commercial Plumbing & Fire Protection Services in Indianapolis
PIPE has been a trusted leader in commercial plumbing, process piping, and fire protection services since 1983. Founded by Stephen Pfendler, our company built a reputation for innovation and quality while serving clients like Kroger, Walmart, and Hilton Hotels. In 2018, long-time managers Mark Helm and Gary Mitchell acquired the business, continuing our commitment to excellence while expanding capabilities. Our team of licensed plumbers and registered apprentices delivers precise installations, maintenance, and emergency services across industrial, retail, and residential sectors. As founding members of the Indiana Plumbing Heating and Cooling Association and active participants in the construction industry, we prioritize professional integrity and industry advancement. Our 24/7 service ensures rapid response for critical systems, supported by specialized expertise in medical gas installation, backflow certification, and storm water management.Decades of experience with complex projectsfrom large-scale distribution centers to boutique hotelsdemonstrate our adaptability to diverse client needs. We maintain rigorous safety standards and invest in continuous training to uphold our legacy of technical proficiency. Our partnerships with major trade associations reflect our dedication to elevating industry practices. With headquarters in Indianapolis, we serve the greater Midwest, combining local knowledge with national-scale capabilities. Every project reflects our founding promise: qualified professionals delivering on-time service with meticulous attention to detail.
Services
Commercial Plumbing
Fire Protection
Process Piping
24-Hour Service
System Maintenance
Medical Gas Installation
Backflow Certification
Storm Water Management
Tenant Finish Services
Sprinkler Systems
Details
- Year established: 1983
Highlights and features
- 40+ years serving Midwest commercial construction projects
- 24/7 emergency service for critical plumbing and fire systems
- Certified medical gas installation and backflow specialists
- Licensed plumbers with ongoing professional development programs
- Active members of Indiana Plumbing Heating and Cooling Association
What people say
24/7 emergency service
Certified specialists
Decades of experience
Industry leadership
Prompt repairs
Services
Commercial Plumbing
Our commercial plumbing services cover complete system installations, maintenance, and repairs for new and existing buildings. We handle potable water, sewer, and vent piping systems with precision. Our technicians specialize in fixture installation and upgrades for retail, industrial, and residential developments.
Fire Protection
We design, install, and maintain fire suppression systems meeting NFPA standards. Services include sprinkler system upgrades, fire pump installations, and hydrant maintenance. Our team ensures code compliance through regular inspections and emergency system checks.
Process Piping
Specialized piping solutions for industrial facilities include gas, steam, and stainless steel systems. We handle complex welded piping installations and modifications for manufacturing plants, distribution centers, and commercial kitchens.
24-Hour Service
Critical plumbing and fire protection issues receive immediate attention through our 24/7 response team. We prioritize rapid resolution of leaks, system failures, and safety hazards to minimize business disruption.
Medical Gas Installation
Certified installation and maintenance of medical gas systems in healthcare facilities. Our technicians follow strict safety protocols for oxygen, vacuum, and specialty gas lines, ensuring compliance with healthcare regulations and patient safety standards.
People
Mark Helm
Owner & Plumbing Division Manager
With over 25 years in PIPE's management, Mark Helm oversees plumbing operations. He acquired the company in 2018, continuing its legacy of quality service while implementing modern efficiency improvements for client satisfaction.
Gary Mitchell
Owner & Fire Protection Division Manager
Gary Mitchell, co-owner since 2018, manages fire protection services. His 25-year tenure includes system design expertise and leadership in expanding PIPE's safety compliance capabilities across industrial and commercial sectors.
Stephen Pfendler
Founder
Stephen Pfendler established PIPE in 1983, building it into Indiana's premier plumbing contractor. Recognized as PHCC's Contractor of the Year 2008, he laid the foundation for the company's technical excellence and industry leadership.
Valerie Butler
Safety Director
Valerie Butler ensures all projects meet rigorous safety standards as Safety Director. With 15+ years at PIPE, she coordinates quality control initiatives and compliance training programs for our field technicians.
David Kinney
Business Manager
David Kinney manages operational logistics and client relations. His 12 years at PIPE include coordinating complex multi-site projects for major retailers and industrial clients across the Midwest region.
Questions
What commercial plumbing services do you offer?
We provide complete commercial plumbing solutions including system installation, maintenance, fixture upgrades, and emergency repairs for industrial, retail, and residential properties.
Do you provide fire protection system maintenance?
Yes, we offer full-service fire suppression system design, installation, and maintenance including sprinkler systems, fire pumps, and hydrant inspections.
Are your technicians certified for medical gas systems?
Our team includes certified specialists for medical gas installation and maintenance, following strict healthcare compliance standards for hospitals and clinics.
What areas do you serve?
We operate throughout the Midwest with primary service centers in Indianapolis, Greenwood, and Noblesville, handling projects from small businesses to large industrial complexes.
Is emergency service available after hours?
Our 24/7 emergency response team handles urgent plumbing and fire protection issues at any time, minimizing business disruptions through rapid resolution.
