Business Details
22 Years
experience
Emergency
services
Your Trusted HVAC Partner in Ashland, MA
Martel HVAC has established itself as a leading provider of heating, cooling, and mechanical services in Massachusetts since 2004. Our team-oriented approach combines professional HVAC expertise with exceptional craftsmanship, ensuring every technician undergoes extensive training, drug testing, and security screening. We prioritize customer satisfaction through active listening and personalized solutions, serving both residential and commercial clients across Greater Boston and Metro-West areas.Our commitment to quality extends to plumbing, electrical, and generator services, supported by partnerships with top manufacturers like Mitsubishi Electric and Generac. With a focus on teamwork, innovation, and community value, we deliver reliable systems that enhance comfort while maintaining energy efficiency.
Services
HVAC Installation
Plumbing Repairs
Electrical Services
Generator Sales
Mitsubishi Systems
Details
- Year established: 2004
Highlights and features
- 24/7 emergency services available year-round
- Mitsubishi Electric Diamond Contractor with specialized training
- In-house electricians and plumbers for integrated solutions
- 10+ experienced technicians with industry certifications
- Customer-centric approach with personalized service plans
Associations and certifications
- Mitsubishi Electric Diamond Contractor
What people say
Personal touch
Friendly and professional
Within our budget
Expertise and knowledge
Timely repairs
Services
HVAC Installation
We install high-efficiency furnaces, air conditioners, and heat pumps for residential and commercial properties. Our technicians use advanced equipment from trusted brands like Mitsubishi Electric and Trane. Every installation includes personalized system recommendations and energy-saving guidance.
Plumbing Repairs
Our licensed plumbers handle emergency repairs, fixture replacements, and system upgrades for residential and commercial clients. Services include leak detection, pipe repair, and installation of energy-efficient plumbing solutions. We maintain full compliance with local building codes.
Generator Sales
We offer Generac home backup generators that operate on natural gas or propane. Our team handles complete system design, permitting, and installation for whole-home or essential circuit coverage. Systems automatically activate during power outages.
Electrical Services
Our electrical team provides installations, repairs, and emergency services for residential and commercial properties. We handle panel upgrades, generator connections, and system diagnostics using state-of-the-art equipment and safety protocols.
Mitsubishi Systems
As a Mitsubishi Electric Diamond Contractor, we install and service ductless mini-split systems. These energy-efficient solutions provide zoned temperature control with quiet operation and up to 40% energy savings compared to traditional systems.
People
Tim Martel
Owner / Founder / Head Technician
With HVAC industry experience since 1994, Tim holds multiple certifications including Mitsubishi and EPA. He maintains hands-on involvement in field operations and customer interactions while managing business strategy.
David Walsh
Master Plumber
A licensed plumber since 1999, David oversees residential and commercial plumbing operations. He brings 20+ years of experience in both small repairs and large-scale plumbing projects to our team.
Heather Shaw
Business Manager
Heather manages day-to-day business operations with over 15 years of experience in corporate management roles. She coordinates between technical teams and client services to ensure smooth project execution.
Cynthia Roberts
Plumbing/Electrical Administrator
Cynthia coordinates plumbing and electrical service requests with 10+ years of experience in technical project administration. She ensures timely scheduling and resource allocation for service calls.
Ashley Briggs
Collections Specialist
Ashley manages accounts receivable with a focus on customer communication. She brings 8 years of experience in financial services and maintains our commitment to transparent billing practices.
Questions
What areas do you service?
We serve all of Greater Boston and Metro-West Massachusetts, including Ashland, Framingham, and surrounding communities.
Are you available for emergencies?
Yes, our 24/7 emergency service provides immediate assistance for HVAC, plumbing, and electrical issues year-round.
Do you offer generator installation?
We specialize in Generac backup generator sales, installation, and maintenance with complete system design and permitting support.
What HVAC brands do you work with?
We service all major brands and are certified Mitsubishi Electric Diamond Contractors with access to factory warranties.
Are your technicians licensed?
All our technicians hold current licenses, certifications, and undergo regular training to maintain industry standards.
How can I schedule service?
Call us at 774-233-1135 during business hours or use our online request form for 24-hour scheduling options.
