Business Details
Emergency
services
Reliable Well Pump & Water Treatment Services in Wake Forest, NC
Founded on decades of combined expertise, Water Pure has served the Raleigh/Wake Forest, North Carolina area for over a decade. Our team specializes in diagnosing and resolving water-related challenges, from well pump failures to filtration system installations. With same-day service available 24/7, we prioritize rapid solutions to restore water access and quality. Our owner, Pamela Carter, brings 20 years of industry experience, ensuring every project reflects technical precision and customer-centric care.Backed by a fully equipped service van and a 90-day money-back guarantee, we deliver reliable, cost-effective results for residential and commercial clients. Our technicians address issues ranging from low water pressure to bacterial contamination, focusing exclusively on tailored solutions rather than unnecessary equipment sales. This commitment to transparency and accountability has earned us a reputation as a trusted partner in water system reliability and safety.
Services
Well pump service
Water pressure issues
Free water test
Water treatment
Filtration systems
Highlights and features
- We offer 20 years of combined water system expertise.
- Our team provides same-day emergency service 24/7.
- We guarantee satisfaction with a 90-day money-back promise.
- Our service vans carry essential parts for immediate repairs.
- We diagnose problems without pressuring clients to buy systems.
What people say
Prompt services
Trust and comfort
Money back guarantee
Same day water restored
Comprehensive solutions
Services
Well Pump Service
Our technicians diagnose and repair well pump failures, including submersible and jet pump systems. We carry premium stainless steel replacement pumps for same-day installations. Emergency services address broken wires, lightning damage, and pipe leaks, ensuring safe, lasting solutions for residential water access.
Water Pressure Issues
We resolve low water pressure caused by faulty pressure switches, corroded components, or outdated PVC piping. Our team recalibrates systems and upgrades to durable black poly pipe with a 25-year warranty. Services include diagnostics, part replacement, and system optimization to restore consistent water flow throughout your property.
Free Water Test
Our complimentary water testing identifies contaminants like arsenic, lead, bacteria, and minerals causing discoloration, odors, or health risks. Results guide customized filtration solutions, including systems to eliminate sediment, chlorine taste, and staining. We focus on addressing your specific water quality concerns without upselling unnecessary equipment.
Water Treatment
We install and maintain water treatment systems targeting hardness, iron, sulfur, and microbial contamination. Solutions include UV purification, reverse osmosis, and whole-house filtration units. Our approach prioritizes health safety and appliance longevity, with a 90-day guarantee ensuring satisfaction with improved water quality and taste.
People
Pamela Carter
President
Pamela founded Water Pure after 20 years in water filtration and pump systems. She merged her expertise with J.C. Mayberry's legacy to serve Wake Forest residents, emphasizing customer trust and technical excellence in every service call.
Michael Pierce
Technical Support
Michael provides expert diagnostics and repair for complex well pump systems. With specialized training in submersible pump technology, he ensures efficient troubleshooting and long-term solutions for residential water supply challenges.
Dale Smith
Technician
Dale performs on-site assessments and repairs for water pressure issues and pump failures. His hands-on experience with electrical components and piping systems ensures accurate diagnostics and durable fixes during emergency service calls.
Bryan Rooker
Technician
Bryan specializes in water treatment system installations and maintenance. He educates clients on filtration options while addressing immediate water quality concerns like odor, staining, and bacterial contamination.
Valerie Rooker
Administration
Valerie manages client communications and service scheduling, ensuring prompt responses to emergency requests. Her organizational skills support the team's 24/7 operational efficiency and customer service commitments.
Questions
What emergency services do you offer for well pump failures?
We provide 24/7 same-day repair for submersible and jet pump failures, including lightning damage, broken wires, and pressure switch issues.
How can I test my water quality?
We offer free on-site water testing to identify contaminants like lead, bacteria, and minerals causing taste, odor, or staining issues.
Do you service all areas of Wake Forest?
We serve Wake Forest and surrounding Raleigh areas, with technicians dispatched from our centrally located service van.
What guarantees do you provide?
We offer a 90-day money-back guarantee on water treatment systems and ensure satisfaction with all repair services.
Can you fix low water pressure issues?
Yes, we diagnose and repair pressure problems caused by faulty switches, corroded parts, or outdated piping materials.
