Business Details
50+ Years
experience
Emergency
services
Your Trusted Source for Electric and Fiber Services in Roseburg
Douglas Electric has served the Roseburg, Oregon community for 86 years, providing reliable electric and fiber internet services to residential and commercial customers across 2,500 square miles. Our cooperative structure ensures member-owners receive affordable rates and community-focused service, supported by 37 dedicated employees. We invest in cutting-edge technology like smart grids and fiber-optic networks to meet evolving energy and connectivity needs. Our commitment to safety, environmental responsibility, and local economic development drives every decision we make. With 24/7 outage reporting and restoration services, we prioritize uninterrupted power delivery even during emergencies.Our expertise in net metering, solar assessments, and energy-saving programs empowers customers to make informed sustainability choices. Through transparent communication and member engagement, we maintain trust as a locally governed utility cooperative. Our infrastructure investments in underground systems, wildfire preparedness, and digital equity initiatives ensure long-term service reliability. By balancing innovation with tradition, we continue advancing our mission to improve quality of life through modern energy solutions.
Services
Electric Service
Fiber Internet
Outage Reporting
Energy Efficiency Programs
Net Metering
Details
- Year established: 1939
Highlights and features
- We have 86 years of experience serving Oregon's energy needs
- Our cooperative structure prioritizes member-owners over profits
- We offer 24/7 outage reporting and emergency response
- Our fiber network spans 3 Oregon counties and 20 cities
- We provide energy-saving programs and renewable energy solutions
Services
Electric Service
We provide reliable electricity to 11,058 meters across 2,500 square miles. Our infrastructure includes overhead and underground systems maintained to National Electrical Safety Code standards. Members receive 24/7 outage reporting and priority restoration during emergencies.
Fiber Internet
Douglas Fast Net delivers high-speed fiber internet from the Oregon Coast to the Cascade Mountains. This service bridges rural digital divides through continuous technology investments and a cooperative commitment to equitable connectivity for residential and business customers.
Outage Reporting
Our 24/7 outage reporting system handles service interruptions through dedicated phone lines and real-time outage maps. Crews prioritize safety and efficiency during restoration, with public updates during planned outages and storm events.
Energy Efficiency Programs
We offer hydro power rebates, net metering, and solar assessments to help members reduce energy consumption. These programs include expert guidance on energy-saving tips and equipment upgrades tailored to Oregon's climate.
Smart Grid Technology
Our smart grid implementation improves service reliability through automated monitoring and response systems. This technology enables faster outage detection, optimized energy distribution, and enhanced member control through digital tools like SmartHUB.
Questions
How do I report a power outage?
Call our 24/7 outage line at (888) 420-8826 or use our online outage map to report service interruptions.
What areas do you serve?
We serve Roseburg and surrounding areas across 2,500 square miles in Douglas County, Oregon.
Do you offer fiber internet service?
Yes, Douglas Fast Net provides fiber-optic internet to residential and business customers in 3 Oregon counties.
How can I update my account information?
Update contact details online through SmartHUB, by phone during business hours, or in-person at our Roseburg office.
What payment options are available?
Pay bills online via SmartHUB, by phone, or in-person at our office during regular business hours.
Are there energy-saving programs available?
We offer hydro power rebates, net metering, and solar assessments to help members reduce energy consumption.
