Business Details
50+ Years
experience
Emergency
services
Your Trusted Water and Wastewater Service Provider in Nashville, TN
Established in 1959, H Vud has served as a trusted public utility provider for residents and businesses in Davidson, Williamson, and Cheatham counties. Our dedicated team maintains over 379 miles of water infrastructure and 213 miles of wastewater lines, delivering essential services to more than 17,000 water customers and 13,800 wastewater customers. With eight drinking water booster stations and 30 wastewater lift stations, we ensure reliable service through our 62 million gallons per day treatment capacity. Our commitment to quality is demonstrated through annual water quality reports and adherence to strict regulatory standards.We operate with transparency, maintaining clear communication channels through our Nashville office and 24/7 emergency response system. Our experienced professionals implement cost-effective solutions while maintaining infrastructure that serves Middle Tennessee communities. Through regular system maintenance and strategic planning, we ensure long-term service reliability while adapting to changing community needs.
Services
Water Supply
Wastewater Treatment
Leak Adjustment Policy
Online Bill Pay
Developer Services
Details
- Year established: 1959
Highlights and features
- We have served Middle Tennessee communities since 1959
- Our infrastructure serves over 17,000 water customers
- We maintain 379+ miles of water distribution lines
- Our team provides 24/7 emergency response services
- We publish annual water quality compliance reports
Services
Water Supply
We provide reliable drinking water to over 19,000 customers through our 379+ mile distribution network. Our system includes eight booster stations that maintain proper pressure throughout the service area. With 62 million gallons per day treatment capacity, we ensure consistent water quality meeting all regulatory standards.
Wastewater Treatment
Our wastewater system serves 15,200+ customers through 213 miles of collection lines and 30 lift stations. We treat over one billion gallons annually at our advanced treatment facilities. The system includes regular maintenance programs to prevent service disruptions and ensure environmental compliance.
Leak Adjustment Policy
We offer a leak adjustment program for qualifying residential customers. This policy provides bill adjustments for unexpected water loss through underground service lines. Customers must complete an application and provide documentation of leak repairs performed by licensed plumbers.
Online Bill Pay
Our secure online payment system allows customers to manage accounts 24/7. Features include paperless billing, payment history access, and automated payment reminders. The system supports one-time payments or recurring bank drafts through our Paymentus platform integration.
Developer Services
We provide infrastructure connection services for new developments through our developer program. This includes water availability verification, hydrant flow testing, and GIS mapping services. Our team works with contractors to ensure compliance with district specifications for water and wastewater connections.
Questions
What areas do you serve?
We serve portions of Davidson, Williamson, and Cheatham counties in Tennessee through our water and wastewater infrastructure network.
How can I pay my bill?
Customers can pay through our online Paymentus portal, by phone at 615-352-7076, or by setting up bank drafts through customer service.
What are your business hours?
Our office is open Monday-Friday from 8:00 AM to 5:00 PM. Emergency services are available after hours at the same phone number.
Do you offer leak adjustments?
Yes, we have a leak adjustment policy for qualifying residential customers with documented underground water line leaks.
How do I report a water emergency?
Call our main number 615-352-7076 at any time - this line connects to emergency personnel for immediate response to water or wastewater issues.
Are there job opportunities available?
All legitimate job openings are posted under 'Employment with HVUD' on our official website. We do not offer remote positions.
