Business Details
17 Years
experience
Emergency
services
Your Trusted Partner for Carpet Cleaning & Installation in Phoenix
At Exceptional Carpet, we have dedicated ourselves to delivering premium carpet care solutions since 2009. Our team of IICRC-certified professionals brings extensive expertise in carpet cleaning, repair, and installation, serving both residential and commercial clients across Phoenix and surrounding areas. We prioritize customer satisfaction through transparent pricing, no-pressure service consultations, and a lifetime guarantee on installations. Our commitment to quality is reflected in our use of safe, effective products for pet stain and odor removal, ensuring homes remain pet-friendly after treatment.With 15 years of local experience, we combine technical proficiency with personalized service to address diverse flooring needs. Our 24-hour emergency water extraction service demonstrates our responsiveness to urgent situations, while our partnerships with leading manufacturers like Shaw guarantee access to top-tier materials. We maintain full licensing and insurance to provide clients with complete peace of mind, and our repeat customer base attests to our consistent delivery of reliable, high-value solutions.
Services
Carpet Repair
Odor Removal
Carpet Installation
Upholstery Cleaning
Pet Stain Removal
Details
- Year established: 2009
Highlights and features
- 15 years of local experience in carpet care services
- IICRC-certified professionals ensure industry-standard expertise
- Lifetime guarantee on all carpet installations
- 24-hour emergency water extraction service available
- Transparent pricing with no hidden charges
Associations and certifications
- IICRC
Services
Carpet Cleaning
Our truck-mounted steam cleaning removes deep-seated dirt and stains while applying Scotchgard protection. Technicians use pH-balanced solutions safe for children and pets. Two-room service includes pre-treatment, grooming, and deodorizing for comprehensive maintenance.
Odor Removal
Specialized treatments target pet urine and other organic odors at their source. We use enzyme-based cleaners that break down odor-causing compounds rather than masking smells. Safe for carpets and padding, with no lingering chemical residues.
Carpet Installation
Full installation includes removal and disposal of old carpeting. We offer lifetime warranty on materials and workmanship. Available in commercial/residential grades with padding included. Next-day service typically available for urgent replacements.
Upholstery Cleaning
Professional cleaning restores furniture appearance using low-moisture extraction methods. Safe for most fabric types including delicate materials. Removes allergens and embedded particles while preserving fabric integrity and color vibrancy.
Water Extraction
24-hour emergency service removes standing water and dries affected areas within 90 minutes of call receipt. Industrial equipment extracts water from carpets and subflooring. Prevents mold growth and structural damage from water intrusion incidents.
Questions
What areas do you service?
We serve Phoenix, Gilbert, Mesa, Tempe, Queen Creek, Glendale, Avondale, and surrounding suburbs.
Do you offer emergency services?
Yes, our 24-hour water extraction service responds within 90 minutes of your call.
Are your cleaning products pet-safe?
Yes, all our solutions are non-toxic and safe for pets and children.
What certifications do your technicians hold?
Our staff maintains IICRC certification for professional carpet cleaning standards.
Do you guarantee your work?
We offer a lifetime guarantee on carpet installations and 100% satisfaction assurance.
How much does carpet cleaning cost?
Our current special offers 2 rooms cleaned for $99, with no hidden fees.
