Business Details
30 Years
experience
Trusted Carpet & Rug Cleaning Services in Pleasanton, CA
Classy Carpet & Rug Cleaning is a family-owned and operated business serving Pleasanton, California, and surrounding areas since 1996. With over 20 years of experience, we specialize in eco-friendly carpet, upholstery, and rug cleaning using advanced equipment and non-toxic solutions. Our team prioritizes customer satisfaction through personalized service, offering a 100% satisfaction guarantee and free pick-up/delivery for rug cleaning. We serve residential and commercial clients in Pleasanton, Sacramento, Livermore, Dublin, and San Ramon, focusing on delivering durable, health-conscious results.Our technicians are trained professionals who avoid subcontractors, ensuring consistent quality and transparency. We emphasize environmental responsibility, using biodegradable products safe for pets and children. Our services include pet stain removal, steam cleaning, tile and grout cleaning, and Scotchgard protection. We maintain a strong local reputation through testimonials highlighting reliability, expertise, and competitive pricing. Our commitment to exceeding client expectations has established us as a trusted leader in the Tri-Valley area's cleaning industry.
Services
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Pet Stain Removal
Steam Cleaning
Tile & Grout Cleaning
Leather Cleaning
Carpet Fitting
Commercial Cleaning
Odor Elimination
Details
- Year established: 1996
Highlights and features
- We offer 20+ years of experience in eco-friendly carpet cleaning.
- Our team uses advanced, non-toxic cleaning solutions safe for pets and children.
- We provide a 100% satisfaction guarantee on all services.
- Family-owned with no subcontractors for consistent quality control.
- Free pick-up/delivery for area rug cleaning services.
What people say
Reliable and highly professional
Expertly removed the spot
Fast and professional service
High-quality work at decent price
Trusted for 65 homes
Services
Carpet Cleaning
Our Hot Carbonating Extraction method deeply cleans carpets using eco-friendly solutions that break down dirt and allergens. The process leaves no sticky residue, dries in hours instead of days, and is safe for children and pets. We serve residential and commercial clients in Pleasanton and surrounding areas.
Upholstery Cleaning
Professional upholstery cleaning removes embedded dirt and stains from furniture using specialized solutions. Our technicians assess fabric types to determine appropriate cleaning methods, ensuring fabric integrity while eliminating odors and allergens. This service extends furniture lifespan and maintains indoor air quality.
Rug Cleaning
We provide off-site rug cleaning for delicate materials including oriental and area rugs. The process includes inspection, stain treatment, dust removal, and eco-friendly cleaning. Free pick-up and delivery is included, with turnaround times typically exceeding one week for specialized treatments.
Pet Stain Removal
Our P.U.R.T. (Pet Urine Removal Treatment) eliminates urine stains and odors from carpets using enzymatic solutions. The process targets odor-causing bacteria beneath carpet padding, preventing recurrence. This service addresses both visible stains and underlying microbial growth for complete sanitation.
Tile & Grout Cleaning
High-pressure cleaning removes built-up grime from tile and grout lines. We use specialized equipment to reach deep pores, followed by optional sealant application. The process restores tile appearance, prevents mold growth, and includes pre-treatment for high-traffic areas. Commercial clients receive scheduling flexibility to minimize business disruption.
People
Mike Pollock
Owner
Mike Pollock co-founded Classy Carpet & Rug Cleaning in 1996. With over 25 years in the industry, he personally oversees operations and technician training. Mike prioritizes hands-on service delivery and customer satisfaction, ensuring quality control across all projects.
Dina Pollock
Owner
Dina Pollock co-owns Classy Carpet & Rug Cleaning with Mike. She manages business operations and client relations, maintaining the company's commitment to eco-friendly practices. Dina ensures administrative efficiency while supporting service delivery standards established since their 1996 founding.
Questions
What makes your carpet cleaning method different?
We use Hot Carbonating Extraction instead of traditional shampooing. This method avoids sticky residues, dries faster, and provides deeper cleaning through carbonated solutions that lift dirt from carpet fibers.
Do you offer pet stain and odor removal?
Yes, our P.U.R.T. system eliminates pet urine stains and odors by breaking down odor-causing bacteria at the source. This enzymatic treatment prevents recurrence and sanitizes affected areas completely.
How long does rug cleaning take?
Area rug cleaning typically takes 7-10 days depending on material and stain severity. We provide free pick-up/delivery and inspect rugs first to determine appropriate cleaning protocols before giving time estimates.
Are your cleaning products safe for children and pets?
All our solutions are non-toxic and biodegradable. We avoid harsh chemicals, ensuring safety for families and pets. Carpets dry residue-free, eliminating concerns about chemical exposure after cleaning.
Do you service commercial properties?
Yes, we clean commercial carpets, tile, and upholstery with scheduling flexibility to minimize business disruption. Our technicians coordinate around operating hours and handle heavy equipment relocation when needed.
What areas do you serve?
We serve Pleasanton, Dublin, Livermore, San Ramon, and Danville, CA. Our service radius covers the entire Tri-Valley area, providing both residential and commercial cleaning solutions across these communities.
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