Business Details
50+ Years
experience
Your Trusted Partner for Carpet & Rug Solutions in Naperville, IL
Russell Martin Carpet & Rugs has served Naperville and the Chicagoland area since 1957, combining over 65 years of industry expertise with a commitment to quality and customer satisfaction. Founded by Dave Martin, who learned the trade at Russell's Dry Cleaners, our family-owned business has evolved from a small storefront to a premier destination for carpet and rug solutions. Our team of IICRC-certified technicians and designers brings decades of combined experience to every project, whether installing new flooring, cleaning delicate textiles, or crafting custom area rugs.We prioritize personalized service, offering free in-home consultations, a lifetime installation warranty, and financing options to accommodate diverse needs. With second-generation owners Sam and Rebecca Martin leading the way, we continue to uphold the values of honesty, integrity, and exceptional craftsmanship that have defined our reputation.
Services
Residential Carpet
In-Home Cleaning
Custom Rug Shop
Area Rug Repair
Upholstery Cleaning
Details
- Year established: 1957
Highlights and features
- We offer over 65 years of specialized carpet and rug expertise.
- Our family-owned business maintains a lifetime installation warranty.
- IICRC-certified technicians ensure industry-standard cleaning practices.
- We provide free in-home design consultations and accurate estimates.
- Financing options available for major flooring projects.
Associations and certifications
- IICRC
What people say
Impeccable customer service
Quality job
Personal attention
Prompt service
Trusted family business
Services
Residential Carpet
We offer premium residential carpet solutions with personalized design consultations. Our no-pressure designers help select durable, stylish carpets tailored to household needs. With over 65 years of experience, we provide accurate measurements, free samples, and lifetime installation warranties for complete customer satisfaction.
In-Home Cleaning
Our IICRC-certified technicians use hot steam extraction for deep carpet cleaning. This industry-standard method removes dirt and stains while preserving fiber integrity. We offer walkway-only or full-room cleaning with transparent pricing and no hidden fees for Naperville-area homes.
Custom Rug Shop
Create unique floor coverings with our custom rug service. Choose from thousands of samples to design made-to-order rugs in any size, shape, or edging style. Our designers assist with in-home measurements and color coordination for perfect space integration.
Area Rug Repair
Extend rug longevity through professional repair services. Our experts fix frayed edges, replace worn padding, and restore damaged fibers using specialized techniques. We handle antique rugs and modern pieces with equal care and precision.
Upholstery Cleaning
Professional upholstery cleaning maintains furniture appearance and durability. Using gentle yet effective methods, we remove stains and allergens from various fabric types while preserving material integrity through our 60+ years of textile expertise.
People
Dave Martin
Founder
Learned carpet trade at Russell's Dry Cleaners, established the business in 1957, and built a legacy of quality customer service through three generations.
Rae Martin
Co-Owner
Partnered with Dave Martin in 1984 to expand services, bringing decades of industry knowledge and commitment to customer satisfaction.
Sam Martin
Second-Generation Owner
Continues family tradition with modern expertise, overseeing operations while maintaining core values of quality and integrity.
Rebecca Martin
Second-Generation Owner
Provides personalized service and design expertise, ensuring the business maintains its reputation for excellence in carpet solutions.
Stacey
Designer
Assists customers with carpet selection and design solutions, known for exceptional attention to detail and customer care.
Questions
What carpet services do you offer?
We provide residential carpet installation, in-home cleaning, area rug repair, custom rug creation, and upholstery cleaning services.
Do you offer financing options?
Yes, we provide financing plans for major carpet and rug purchases and installation projects.
How should I prepare for carpet cleaning?
Vacuum beforehand, remove floor items, and clear breakables from furniture we'll move during the cleaning process.
What areas do you serve?
We serve Naperville, Lisle, Wheaton, Aurora, and Plainfield, Illinois.
Can you repair damaged area rugs?
Yes, our technicians specialize in rug repairs, including edging replacement and fiber restoration.
Reviews (1)
Nancy Webb
Jul 26, 2017
Report
I love Russell Martin Carpet. Fifteen years ago I had carpet installed by RM, and now I am having new carpet put in. The staff is so friendly and professional. The work crew (John et al) is excellent. I highly recommend them for anything carpet, from sales to installation to cleaning.
