Business Details
49 Years
experience
Emergency
services
Professional Carpet & Water Restoration Services in Columbia
Tiger Carpet Care & Water Restoration has been a trusted name in carpet and upholstery cleaning since 1977, serving Columbia, Missouri, and surrounding areas. Founded by David and Alice Neville, our family-owned business prioritizes customer service, integrity, and community involvement. With over 40 years of experience, we specialize in carpet cleaning, water damage restoration, rug cleaning, tile and grout cleaning, and commercial services. Our team includes IICRC-certified technicians who use advanced techniques to deliver exceptional results. We pride ourselves on treating every client like family, ensuring satisfaction from the initial consultation to project completion.Our commitment to quality extends to partnerships with industry leaders like Woodard Rug Plant for specialized rug care. As a locally owned business, we understand the unique needs of our community and strive to exceed expectations with every service call. Our three generations of expertise guarantee reliable solutions for residential and commercial clients alike. We maintain transparency in pricing and processes, offering free estimates to ensure clarity for our customers. From routine maintenance to emergency water restoration, Tiger Carpet Care & Water Restoration remains dedicated to preserving the cleanliness and safety of your living and working spaces.
Services
Carpet Cleaning
Upholstery Cleaning
Water Damage Restoration
Rug Cleaning
Tile & Grout Cleaning
Details
- Year established: 1977
Highlights and features
- Over 40 years of specialized carpet cleaning experience
- IICRC-certified technicians with industry-leading training
- Family-owned business with personalized service approach
- Free estimates with transparent pricing guarantees
- 24/7 emergency water restoration response available
Associations and certifications
- IICRC
What people say
Professional technicians
Timely response
Thorough cleaning
Great communication
Excellent results
Services
Carpet Cleaning
Professional carpet cleaning using industry-standard techniques to remove deep-seated dirt and stains. Our IICRC-certified technicians handle all carpet types with precision. We combine advanced equipment with proven cleaning solutions to restore carpet appearance and extend lifespan.
Water Damage Restoration
24/7 emergency water damage response with rapid extraction and drying processes. Our certified team uses thermal imaging and moisture meters to ensure complete restoration. We handle insurance claims and provide documentation for all restoration work performed.
Rug Cleaning
Specialized rug cleaning through our partnership with Woodard Rug Plant in St. Louis. We handle delicate fibers and antique rugs with expert care. Services include decontamination, fringe repair, and protective treatments for both residential and commercial clients.
Upholstery Cleaning
Deep cleaning for sofas, chairs, and other upholstered furniture using gentle yet effective methods. Our technicians identify fabric types to apply appropriate cleaning solutions. We remove stains and odors while preserving material integrity and appearance.
Tile & Grout Cleaning
Comprehensive tile and grout cleaning for kitchens, bathrooms, and commercial spaces. We use high-pressure steam cleaning to remove built-up grime. Our sealing services protect surfaces and maintain clean appearance between professional cleanings.
People
Kevin Neville
Co-Owner
Co-owner with over 15 years of hands-on experience in carpet cleaning and restoration. Active in daily operations and customer consultations. Committed to maintaining family values of integrity and service excellence.
Tony Neville
Co-Owner
Co-owner specializing in water damage restoration and commercial services. Directly involved in project management and client relations. Brings decades of industry expertise to ensure quality service delivery.
Jace Neville
General Manager
General Manager overseeing day-to-day operations and team coordination. Ensures efficient service delivery while maintaining high standards of customer satisfaction through effective management practices.
Heather Neville
Office Manager
Office Manager handling client communications and scheduling. Provides administrative leadership while maintaining the company's commitment to exceptional customer service through organized operational support.
Questions
What areas do you service?
We primarily serve Columbia, Missouri and surrounding areas including Jefferson City and Fulton.
Do you offer emergency services?
Yes, our 24/7 emergency water restoration team responds promptly to urgent situations.
Are your technicians certified?
All our cleaning professionals are IICRC-certified with specialized training in carpet and restoration services.
How often should carpets be cleaned?
We recommend professional cleaning every 12-18 months depending on usage and household conditions.
Do you work with insurance companies?
Yes, we handle insurance claims for water damage restoration and provide necessary documentation.
What payment methods do you accept?
We accept major credit cards and checks for completed services.
