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Business Details
42 Years
experience
Professional Carpet & Upholstery Cleaning Services in Reading, MA
Chem-Dry On The North Shore has been a trusted provider of professional cleaning services since 1984. Founded as a family-owned business, we specialize in carpet, upholstery, and rug cleaning, as well as tile and granite restoration. Our proprietary Hot Carbonating Extraction (HCE) process delivers deeper cleaning with faster drying times, using 80% less water than traditional steam methods. With decades of combined experience, our team prioritizes customer satisfaction through proven results, advanced techniques, and a commitment to health and safety.

We serve residential and commercial clients across Middlesex and Essex Counties, MA, offering tailored solutions for homes, offices, and specialty spaces. Our focus on innovation, reliability, and transparency has earned us a reputation as a leader in the cleaning industry.
Services
Carpet Cleaning Upholstery Cleaning Pet Urine Removal Tile & Grout Cleaning Area Rug Cleaning Granite Countertop Renewal Water Extraction Commercial Cleaning
Details
  • Year established: 1984
Highlights and features
  • Family-owned & operated since 1984 with proven expertise in carpet and upholstery care.
  • Uses patented HCE process for deeper cleaning and 80% less moisture.
  • Fast drying times ensure minimal disruption to homes and businesses.
  • Satisfaction guaranteed with transparent pricing and no hidden fees.
  • Skilled technicians trained in advanced cleaning methods and allergen removal.
What people say
Amazing results Professional technicians Fast drying times Pet odor eliminated Reasonable prices
Services
Carpet Cleaning
Our patented Hot Carbonating Extraction (HCE) process lifts dirt and allergens from deep within carpet fibers using 80% less water than steam cleaning. This method ensures faster drying (1-2 hours) and longer-lasting results. Ideal for residential and commercial spaces, it removes non-living allergens like pet dander and dust mites, promoting healthier indoor environments.
Pet Urine Removal
P.U.R.T. (Pet Urine Removal Treatment) targets urine crystals and odors embedded in carpets and padding. The solution breaks down odor-causing compounds, eliminating smells rather than masking them. Effective for severe pet stains, it includes sanitization and optional antimicrobial application to prevent mold growth in affected areas.
Tile & Grout Cleaning
High-pressure rinsing and specialized solutions remove grime from tile surfaces and grout lines. Our low-moisture process allows same-day sealing, reducing downtime. It restores shine to ceramic, stone, and marble floors while improving indoor air quality by eliminating trapped contaminants.
Area Rug Cleaning
Gentle carbonated cleaning preserves fibers in oriental, antique, and specialty rugs. The process avoids harsh detergents, preventing color fading and residue buildup. Includes fringe cleaning and protective treatments to extend rug lifespan, suitable for both natural and synthetic materials.
Commercial Cleaning
Tailored cleaning plans for businesses, including carpets, upholstery, and tile floors. Uses low-moisture methods to minimize disruption, with flexible scheduling for after-hours service. Enhances workplace hygiene and extends the life of commercial flooring investments in high-traffic environments.
People
Nancy S.
Owner
Nancy S. co-owns Chem-Dry On The North Shore, managing operations since 1984. Known for prompt communication and personalized service, she oversees technicians and ensures customer satisfaction through transparent pricing and quality control.
Robert S.
Owner
Robert S. co-founded the business with Nancy, bringing decades of industry experience. He focuses on technical training and service expansion, ensuring adherence to Chem-Dry's standards for innovation and customer care.
Questions
What makes Chem-Dry's carpet cleaning different?
Our HCE process uses carbonation to lift dirt deeper than steam cleaning, with 80% less water for faster drying and allergen removal.
Do you offer pet urine odor removal?
Yes, our P.U.R.T. service breaks down urine crystals and eliminates odors permanently, not just masks them.
How long does carpet cleaning take?
Most jobs take 1-2 hours, with carpets dry in 1-2 hours due to our low-moisture method.
Are your cleaning products safe for kids and pets?
Yes, our solutions are non-toxic, eco-friendly, and leave no sticky residues after drying.
Do you service commercial properties?
Yes, we provide customized cleaning plans for offices, lobbies, and businesses with minimal disruption.
What areas do you serve?
We serve Middlesex and Essex Counties, MA, including Reading, Salem, Beverly, and surrounding communities.