Business Details
20 Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Cleaning Solutions
CustomaiD was founded in New York City in 2006 with a commitment to delivering exceptional cleaning services through personalized attention and a dedicated team of professionals. We expanded to Chicago in 2010, maintaining our core values of reliability, quality, and client-centric service. Our team consists of over 30 experienced independent professionals who have worked with us for an average of five years, ensuring consistent expertise and familiarity with client needs. We guarantee 100% satisfaction, offering free follow-up services or full refunds if expectations are not met. Our services span residential, commercial, and vacation rental properties across Manhattan, Brooklyn, Bronx, Queens, Hoboken, and Chicago. We specialize in deep cleaning, post-construction cleanup, carpet and upholstery steam cleaning, and emergency services available seven days a week.Our proprietary multi-step cleaning process includes pre-inspection, thorough vacuuming, pre-treatment, steam cleaning, deodorizing, and post-inspection to ensure optimal results. We prioritize eco-friendly practices, using safe cleaning supplies that protect families, pets, and the environment. Our clients benefit from direct communication with ownership, as calls are typically answered by the business owner who knows them by name. This personalized approach, combined with our commitment to transparency and relationship-building, distinguishes us in the cleaning industry.
Services
Home Cleaning
Vacation Rentals Cleaning
Carpet & Upholstery Cleaning
Painting Services
Personal Assistant Services
Details
- Year established: 2006
Highlights and features
- We guarantee 100% satisfaction with free follow-up services or full refunds.
- Our team includes over 30 professionals with an average of 5+ years of experience.
- We offer same-day emergency cleaning services seven days a week.
- We use eco-friendly cleaning supplies safe for families and pets.
- Direct communication with ownership ensures personalized attention and accountability.
Services
Home Cleaning
CustomaiD provides comprehensive home cleaning services including regular and deep cleaning, weekly/bi-weekly/monthly maintenance, move-in/out cleanings, and post-construction cleanup. Our experienced team ensures thorough cleaning of kitchens, bathrooms, and living spaces using eco-friendly products. We accommodate emergency requests and offer flexible scheduling to meet individual client needs.
Vacation Rentals Cleaning
We specialize in vacation rental and corporate apartment cleaning across NYC and Chicago. Our services include scheduling coordination, laundry management, and light property inspections. Our team handles check-in/check-out turnovers, deep cleaning, and maintenance to ensure properties meet guest expectations. We provide consistent service quality through experienced professionals familiar with hospitality standards.
Carpet and Upholstery Cleaning
Our professional steam cleaning services target carpets, rugs, sofas, and chairs using a multi-step process. This includes pre-inspection, vacuuming, pre-treatment, thorough steam cleaning, deodorizing, and final inspection. We remove pet odors and stains while using safe, eco-friendly solutions. Available in NYC and Long Island, our technicians have over 20 years of combined experience handling both residential and commercial projects.
Painting Services
CustomaiD offers professional painting services to refresh homes and offices. Our experienced painters prepare surfaces thoroughly before applying high-quality paints for durable, clean finishes. This service enhances property aesthetics and value while maintaining attention to detail in trim work and wall surfaces. Available as part of comprehensive cleaning packages or standalone projects.
Personal Assistant Services
We provide personalized assistant services including errand running, organizing, de-cluttering, and packing/unpacking support. Our professionals help clients manage time-consuming tasks, coordinate deliveries, and maintain household organization. This service is particularly valuable for busy professionals, relocating families, and property owners needing extra support beyond standard cleaning.
Questions
What types of cleaning services does CustomaiD offer?
We provide home cleaning, vacation rental cleaning, carpet and upholstery steam cleaning, painting services, and personal assistant support across NYC and Chicago.
Do you offer emergency cleaning services?
Yes, we typically respond to emergency cleaning requests the same day during regular business hours.
Are your cleaning products safe for pets and children?
Yes, all our cleaning supplies are eco-friendly and safe for families, pets, and the environment.
How are your service providers trained?
We work with experienced professionals who have worked with us for an average of five years, ensuring consistent quality and reliability.
What areas do you service?
We serve Manhattan, Brooklyn, Bronx, Queens, Hoboken, and Chicago, with carpet cleaning available in Long Island as well.
What is your satisfaction guarantee policy?
We guarantee 100% satisfaction. If you're not completely satisfied, we'll re-clean at no charge or provide a full refund.
