Business Details
16 Years
experience
Emergency
services
Your Trusted Carpet Cleaning Experts in Oakland, CA
We are USA Carpet Cleaning, a dedicated provider of fast, friendly, and efficient cleaning services since 2010. Our mission is to deliver 100% customer satisfaction through eco-friendly methods that ensure homes and businesses remain germ-free and visually appealing. We specialize in stain and odor removal, utilizing advanced technologies that are safe for both people and pets. Our team of insured and bonded professionals understands the unique needs of residential and commercial clients across the San Francisco Bay Area. Over the years, we have expanded our offerings to include tile & grout cleaning, air duct services, and carpet installation, becoming a one-stop solution for all sanitation needs.Our commitment to excellence is reflected in our use of non-toxic chemicals and high-quality equipment that guarantee optimal results. We pride ourselves on clear communication, timely service, and a stable crew that delivers consistent, reliable results. Customer feedback highlights our ability to tackle tough stains and accommodate urgent requests, including next-day appointments. While we strive for perfection, we value transparency and continuously work to address client concerns, such as furniture-moving limitations, to improve our service. With 24/7 availability for emergencies, we remain dedicated to maintaining our reputation as a trusted leader in the cleaning industry.
Services
Commercial Carpet Cleaning
Odor Removal
Area Rug Cleaning
Upholstery Cleaning
Sanitation Cleaning
Carpet Stain Removal
Air Duct Cleaning
Carpet Installation
Details
- Year established: 2010
Highlights and features
- We guarantee 99% bacteria and virus elimination through advanced disinfecting processes
- Our insured and bonded technicians use eco-friendly chemicals safe for pets and children
- We offer 24/7 emergency water damage restoration services across the Bay Area
- Our team provides transparent pricing with no hidden fees for all cleaning services
- We maintain a 4.5+ star rating based on verified customer reviews for stain removal expertise
What people say
Fantastic service
Great communication
Professional technicians
Excellent results
Quick response
Services
Commercial Carpet Cleaning
Our commercial carpet cleaning service utilizes industrial-grade equipment and eco-friendly solutions to remove deep-seated dirt and stains from high-traffic business environments. We specialize in restoring professional spaces to pristine condition while minimizing downtime for your operations. Our technicians complete most office cleanings within 1-2 hours per 1,000 square feet, depending on soiling levels and furniture configuration.
Odor Removal
Our advanced odor removal system eliminates persistent smells from pets, smoke, and moisture using a combination of enzymatic treatments and high-heat steam cleaning. This process breaks down odor-causing molecules at their source rather than masking them with fragrances. Most treatments take 1-1.5 hours per room, with results lasting significantly longer than standard air freshening methods.
Area Rug Cleaning
We provide thorough cleaning for all types of area rugs, including delicate wool and oriental varieties. Our truck-mounted systems extract embedded dirt while preserving fiber integrity, followed by pH-balanced rinsing to prevent re-soiling. Each rug receives individualized care based on material type, with drying times typically ranging from 4-6 hours depending on humidity levels.
Upholstery Cleaning
Our upholstery cleaning service restores furniture appearance using low-moisture extraction techniques that won't damage delicate fabrics. We apply specialized protectants after cleaning to resist future stains and spills. Most sofa cleanings take approximately 45 minutes, with complete drying achieved within 2-3 hours using our high-speed air movers.
Sanitation Cleaning
This comprehensive service combines thorough cleaning with hospital-grade disinfection to eliminate 99% of common pathogens. We use EPA-registered solutions that meet CDC guidelines for high-risk environments while maintaining safety for household occupants. The process includes touchpoint sanitization and air quality improvement for complete hygiene assurance.
People
George
Lead Technician
Experienced carpet cleaning specialist with 8+ years in the industry, known for punctuality and thorough stain removal. Specializes in commercial projects and customer communication.
Tim
Scheduling Coordinator
Customer service expert managing appointment logistics with real-time updates. Recognized for accommodating urgent requests and next-day service availability.
Peter
Senior Technician
Efficient cleaning professional with expertise in large residential projects. Completes four-bedroom homes in under an hour while maintaining attention to detail.
Martin
Service Technician
Reliable technician praised for clear communication and professional conduct. Handles both standard and deep-cleaning services with consistent customer satisfaction.
Questions
What areas do you service?
We serve the entire San Francisco Bay Area, including Oakland, San Francisco, Berkeley, and surrounding communities for both residential and commercial clients.
Are your cleaning products safe for pets and children?
Yes, we use eco-friendly, non-toxic solutions that are completely safe for pets and children. Our formulas meet strict environmental standards while maintaining cleaning effectiveness.
How long does carpet cleaning take?
Most residential jobs take 1-2 hours depending on size and soiling level. Commercial projects are completed per client schedule, with average rates of 1,000 sq ft per hour.
Do you offer emergency services?
Yes, we provide 24/7 emergency water damage restoration and urgent cleaning services with immediate response times across our service area.
What payment methods do you accept?
We accept cash, credit cards, and Venmo payments. Payment terms for commercial accounts can be arranged prior to service completion.
How should I prepare for carpet cleaning?
Remove small objects from floors, vacuum beforehand if possible, and ensure clear access to all areas. We recommend moving breakables from furniture that needs to be shifted.
