Check out my new article "How to Sabotage a Digital Transformation" ! Click the link below to learn why it's important to know the most effective and common tactics people use when trying to sabotage a transformation.
In our recent article, "Why Keeping Up With Digital Is Life Or Death!" we discuss the world-wide change happening across every business and why it's necessary to deliver a fantastic digital experience for your customers!
Winning Digital Customers: The Antidote to Irrelevance just passed 100 reviews on Amazon with an average rating of 4.9 stars! This is absolutely amazing—THANK YOU to everyone who read the book and left a review.
We recently published the article "Surviving the Awkward Stage of Digital Transformation" as there are many companies in a stage of digital adolescence that struggle to figure out the best way to move through this process to achieve a successful transformation
Check out my new article "How To Find Valuable Customer Insight That’s Buried Deep Within Your Company" to learn more about detailed methods that you can use to efficiently gather customer insights from a wide range of sources.
The problem many companies face when researching their customers is that there are so many things you can possibly… https://t.co/BnqnEm0oH2
This infographic shows the 4 key ways traditional retailers have shifted their business model to survive in the dig… https://t.co/egOoDdbhuG
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You may have thousands of customers and just like snowflakes every one of them is completely unique How are you su… https://t.co/WHbCdR9hK1
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