Today we announced our partnership with Abe.ai for a seamless integration of their Virtual Financial Assistants and our AI Management Platform that will enable #financialinstit utions to meet customers and members where they are and communicate through whichever method they prefer. Learn more here: ...
With the move to virtual interactions, how can #creditunions and banks meet the needs of customers while delivering a superior customer experience? Read our new post: “Expand Member Reach with Virtual Branches” https:// blog.glia.com/ expand-member-re ach-with-virtua l-branches/
Freshly funded and growing fast, Glia is on track to become the next household name in Digital Customer Service. This writeup from MeetFrank just about sums it up. #hiring #technology #careers https:// meetfrank.com/ blog/companies/ glia-next-tech-g iant/
IVR has been the de facto customer routing standard forever. But, what if a customer could be routed to the right place, at their point of need, before they ever ask to connect to an agent? This is possible today with Digital Routing. https:// blog.glia.com/ digital-routing/
"How May I Help you?" seems like a good way to start service interactions, but customers may feel differently. Is t… https://t.co/z4kGaOhcRB
Check out our latest post: "Organizing the Contact Center to Drive the Digital Experience for Customer-Centricity"… https://t.co/xOknLztqgj
We are proud to share our substantial growth in 2020 and the clients we helped reimagine their approach to customer… https://t.co/u3X5zOE3NS
"The future of customer service is digital; those businesses failing to adapt and invest in modern technology now w… https://t.co/1HmWAD2olz
We have partnered with @Infosys, a global leader of next-generation digital solutions, advisory and consulting serv… https://t.co/umrAMIc1Ju
Check out how @Infosys is partnering with us to optimize call center operations and improve the #customerexperience… https://t.co/HH8b1Putto
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