Business Details
Emergency
services
Trusted HVAC Installation & Repair in Lexington, NC
High Rock Heating & Cooling has established itself as Lexington's premier heating and cooling solutions provider. With a focus on quality installation, repair, and maintenance services, we serve Lexington, Salisbury, High Rock Lake, and surrounding communities. As a licensed Bryant dealer, our team delivers energy-efficient HVAC systems tailored to individual needs while maintaining a reputation for reliability and technical expertise. Our service professionals offer emergency assistance, preventive maintenance agreements, and specialized indoor air quality solutions.With decades of combined experience in residential and commercial HVAC applications, we prioritize customer satisfaction through transparent communication, precise equipment sizing, and comprehensive factory-backed warranties. Our commitment to excellence extends to duct sealing, gas line installations, and customized zoning systems, ensuring optimal comfort and energy efficiency for every client.
Services
HVAC Installation
Air Conditioning Repair
Furnace Maintenance
Indoor Air Quality
Commercial HVAC Services
Highlights and features
- We offer 24/7 emergency HVAC services with rapid response times
- Our technicians are licensed specialists in residential and commercial HVAC systems
- We provide free in-home consultations with equipment sizing analysis
- We offer service agreements for preventive maintenance and priority scheduling
- We install ENERGY STAR certified Bryant heating and cooling systems
What people say
Excellent service
Knowledgeable technicians
Prompt emergency response
Professional installations
Reliable maintenance
Services
HVAC Installation
We provide complete HVAC system installations for residential and commercial properties. Our technicians perform detailed load calculations to properly size equipment, ensuring optimal efficiency and comfort. We offer ENERGY STAR certified Bryant systems with factory-backed warranties and financing options. Our installation process includes system testing, thermostat programming, and customer education on equipment operation and maintenance schedules.
Air Conditioning Repair
Our licensed technicians provide emergency and scheduled air conditioning repairs for all system types. We diagnose issues with compressors, capacitors, coils, and thermostats using advanced diagnostic tools. Service includes system performance testing, refrigerant level checks, and component replacement with manufacturer-approved parts. We prioritize rapid response times for emergency cooling failures during peak summer months.
Furnace Maintenance
Preventive furnace maintenance includes comprehensive inspections, filter replacements, and system tune-ups. Our technicians clean burners, check gas connections, and test safety controls to ensure safe winter operation. Regular maintenance extends equipment lifespan, improves energy efficiency, and prevents unexpected breakdowns during cold weather periods.
Indoor Air Quality
We offer whole-home air purification systems, humidifiers, and ventilation solutions to improve indoor air quality. Our services address allergens, mold, and pollutants through HEPA filtration, UV light treatment, and controlled fresh air exchange. We install Bryant CleanEffects air purifiers and recommend customized solutions based on home ventilation needs and occupancy factors.
Commercial HVAC Services
Our commercial HVAC division handles installations, repairs, and maintenance for light commercial applications. Services include rooftop unit servicing, VAV system maintenance, and energy efficiency upgrades. We offer tailored service agreements with scheduled inspections and priority response for business clients requiring consistent climate control for retail, office, and industrial spaces.
People
Michael Marlow
Owner/Technician
With over 15 years of HVAC experience, Michael Marlow leads our technical team with expertise in residential and commercial systems. He specializes in complex system diagnostics and energy-efficient installations, maintaining NATE certification for superior technical proficiency. Michael prioritizes customer education and transparent communication.
Michael Marlow, Jr.
Service Technician
Michael Marlow, Jr. brings eight years of field experience in HVAC repair and maintenance. Certified in refrigerant handling and electrical diagnostics, he focuses on rapid emergency response and preventive maintenance programs. He consistently receives top ratings for punctuality and technical thoroughness in customer reviews.
Questions
What HVAC services do you offer in Lexington?
We provide complete HVAC services including system installation, repair, and maintenance for residential and commercial properties. This includes air conditioning, furnaces, heat pumps, indoor air quality solutions, and commercial HVAC systems.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC service for urgent heating and cooling needs. Our technicians respond promptly to critical system failures outside regular business hours.
What areas do you service?
We serve Lexington, Salisbury, High Rock Lake, and surrounding communities in North Carolina. This includes Churchland, Denton, Silver Valley, Southmont, Tyro, Wallburg, Welcome, and limited Winston-Salem areas.
Do you offer financing options?
Yes, we offer flexible financing options for HVAC installations with approved credit. Our team can help you explore payment plans that fit your budget for system upgrades or replacements.
How long does HVAC installation take?
Most residential HVAC installations complete within 1-2 days depending on system complexity. Our team works efficiently while maintaining quality standards, providing accurate timelines during your free consultation.
Do you service all HVAC brands?
We service all major HVAC brands for repair and maintenance. While we specialize in Bryant products as an authorized dealer, our technicians work with various manufacturers' equipment for installation and service needs.
Reviews (1)
Gina Crosswhite Hill
Sep 18, 2017
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Very impressed with the service I received today from High Rock Heating and Cooling! Highly recommend this company for all your needs! I will definitely use them in the future! Gina H
