Business Details
43 Years
experience
Trusted Appliance Repair in Vernon, CT
Founded in 1983, Doug's Appliance Service has built a reputation for delivering honest, reliable, and cost-effective solutions for homeowners facing appliance issues. Our founder, Doug Duda, began this venture while pursuing a Bachelor's Degree in Chemistry, combining technical expertise with a commitment to customer satisfaction. Over 30 years of hands-on experience have solidified our understanding of appliance mechanics and customer needs. We specialize in same-day and next-day repairs for all major brands of refrigerators, washing machines, dryers, ovens, dishwashers, and more, ensuring minimal disruption to daily life. Our transparent pricing model includes a $19.95 travel charge and $40 diagnostic fee, with repairs typically costing an additional $20.We prioritize clear communication, calling customers 15 minutes before arrival and offering upfront quotes without hidden fees. Our 90-day labor warranty guarantees free follow-up repairs if issues recur, reflecting our confidence in workmanship. Customer testimonials highlight our punctuality, professionalism, and fair pricing, with one client noting our ability to 'treat the repair as if diagnosed correctly the first time.' We extend preventive maintenance options like dryer vent replacement ($99) and washer hose upgrades ($25) to mitigate fire and flood risks. This combination of technical skill, ethical practices, and community-focused service has sustained our business for decades.
Services
Appliance Repair
Installation Services
Dryer Vent Cleaning
Washer Hose Replacement
Preventive Maintenance
Details
- Year established: 1983
Highlights and features
- We offer same-day or next-day service with no extra fees
- Our technicians have over 30 years of combined experience
- We provide a 2-hour service window for your convenience
- We honor a 90-day labor warranty on all repairs
- Transparent pricing with no hidden fees or upselling
What people say
Arrived on time
Professional manner
Very honest
Reasonable rates
No upselling
Services
Appliance Repair
We repair all major home appliances including refrigerators, washing machines, dryers, ovens, and dishwashers. Our technicians diagnose issues accurately and provide cost-effective solutions with transparent pricing. With same-day service available, we minimize downtime for homeowners across Connecticut.
Installation Services
Professional installation of new or replacement appliances ensures proper functionality and safety. Our team handles gas, electric, and plumbing connections for refrigerators, stoves, and laundry equipment. We guarantee correct installation to prevent future malfunctions and extend appliance lifespan.
Dryer Vent Cleaning
Our dryer fire prevention service replaces old venting with fire-resistant materials and cleans internal dust buildup. This critical maintenance reduces fire hazards while improving dryer efficiency. We complete this service in one visit for $99, including parts and labor.
Washer Hose Replacement
We replace aging rubber washer hoses with durable stainless steel alternatives for $25. This preventive measure eliminates flood risks from hose failure. The service includes proper disposal of old parts and testing for leaks to ensure complete safety.
Preventive Maintenance
Our preventive maintenance packages identify potential issues before breakdowns occur. Services include inspecting electrical connections, testing components, and cleaning critical systems. Regular maintenance extends appliance lifespan and prevents emergency repairs during inconvenient times.
People
Doug Duda
Owner
Doug founded the company in 1983 while studying Chemistry. He brings over 30 years of technical expertise and prioritizes honest, customer-focused service. His hands-on approach ensures quality repairs and transparent communication with every client.
Questions
What appliances do you repair?
We service all major brands of refrigerators, washing machines, dryers, ovens, dishwashers, and garbage disposals.
Do you offer same-day service?
Yes, we provide same-day or next-day appointments with no extra fees for emergency visits.
What are your service areas?
We serve Vernon, East Hartford, Manchester, Wethersfield, and surrounding Connecticut communities.
Do you provide warranties?
All repairs include a 90-day labor warranty covering free follow-up service if issues recur.
