Business Details
45 Years
experience
Trusted Sewing Machine Sales & Repair in Muncie, IN
Factory Sewing Machine & Sweeper has served Muncie, Indiana since 1981 as a family-owned business specializing in sewing and embroidery machine sales, service, and repair. With over four decades of experience, we offer trusted expertise in top brands like Brother and Janome, alongside essential accessories including cabinets, thread, and notions. Our factory-trained technicians provide meticulous repairs for all machine types, from basic models to advanced computerized systems, ensuring precision through detailed diagnostics and adjustments.We prioritize customer satisfaction with a 30-day service guarantee and transparent communication throughout every repair process. Our commitment to quality extends to routine maintenance, specialized calibrations, and comprehensive servicing of household, commercial, and quilting machines. As a locally rooted business, we combine technical proficiency with personalized attention to meet both novice and professional sewers' needs.
Services
Sewing Machine Sales
Machine Repair
Embroidery Machines
Serger Machines
Quilting Equipment
Cabinet Sales
Thread & Notions
Routine Maintenance
Computerized Machine Service
Vintage Machine Repair
Details
- Year established: 1981
Highlights and features
- We have over 40 years of experience in sewing machine sales and repair.
- Our technicians are factory-trained for precise diagnostics and service.
- We offer a 30-day guarantee on all repair work performed.
- We carry major brands including Brother and Janome sewing machines.
- Our family-owned business provides personalized service to local customers.
Services
Sewing Machine Repair
Factory-trained technicians perform complete diagnostics and repairs for all sewing machine types. Our process includes problem assessment, component inspection, and precision adjustments. Customers receive detailed estimates before any work begins, with a 30-day guarantee on all repairs completed.
Embroidery Machine Sales
We offer new and used embroidery machines from trusted brands like Brother and Janome. Our inventory includes single-head and multi-needle models suitable for home and commercial use. Customers receive expert guidance to select machines matching their creative requirements.
Quilting Machine Service
Specialized maintenance and repair services for quilting machines, including long-arm systems. Our technicians address tension calibration, feed timing, and motor performance to ensure smooth operation for precision quilting projects.
Sewing Machine Sales
We carry a comprehensive selection of sewing machines for all skill levels. From basic mechanical models to advanced computerized systems, our inventory features top brands with matching accessories to support diverse sewing applications.
Routine Maintenance
Regular maintenance services include cleaning, lubrication, and tension calibration to maintain optimal machine performance. Our technicians inspect critical components like belts and gears to prevent breakdowns and extend equipment lifespan.
Questions
What brands of sewing machines do you service?
We service all brands including Brother, Janome, and specialty machines with factory-trained technicians.
Do you offer repair guarantees?
Yes, all repairs carry a 30-day guarantee covering parts and labor performed.
Are sewing machine lessons available?
While we focus on sales and repair, our staff provides product guidance during regular business hours.
What payment methods do you accept?
We accept Visa, MasterCard, cash, and checks for all products and services.
How does the repair process work?
Bring your machine for evaluation, receive a $20 diagnostic fee credit toward repairs, then approve the estimate before work begins.
Do you sell sewing machine accessories?
Yes, we carry thread, needles, cabinets, and notions to support all sewing projects.
