You will talk with Paula or Amanda. Paula's the owner and Amanda is the lead dispatcher & will help you get an appointment as quickly as possible. This is Amanda she works in the office taking appliance repair appointments. Regardless of your appliance repair problem we've seen it, dealt with it and fixed it before. We ask our employees and supervisors to take pictures and videos of the different appliance repair jobs that we go on. Then we post them so you can read about the problem and solution and even see what Paula's AAA Appliance Repair San Antonio did to fix the appliance!