Business Details
27 Years
experience
Emergency
services
Expert Garage Door Repair & Installation Services
Since 1999, Precision Garage Door has been Connecticut and Western Massachusetts' trusted provider of residential garage door services. As a locally owned franchise backed by national support, we combine personalized service with industry-leading expertise. Our team of professionally trained technicians completes months of classroom and on-the-job training before servicing systems independently, ensuring mastery of all garage door brands and mechanisms.With over 20 years of experience and a 97% customer satisfaction rating, we guarantee first-visit repairs through fully stocked service vehicles and offer the industry's best warranty. Our 24/7 emergency service and flexible scheduling options reflect our commitment to solving customer problems promptly. Owners Walt and Linda Arvin personally oversee operations, maintaining our founding pledge to prioritize customer needs above all else.
Services
Garage Door Repair
New Garage Doors
Garage Door Openers
Spring Repair
Opener Repair
Details
- Year established: 1999
Highlights and features
- 24/7 emergency service with same-day repairs available
- Professionally trained technicians with 100% satisfaction guarantee
- Industry-leading lifetime warranty on parts and labor
- Fully stocked trucks for first-visit repair completion
- 97% customer satisfaction rating from 20+ years of service
Associations and certifications
- CT License # 0624720
What people say
24/7 emergency service
Lifetime warranty coverage
Technician expertise
Prompt repairs
Transparent pricing
Services
Garage Door Repair
Our 24/7 garage door repair service addresses broken springs, damaged panels, and malfunctioning openers. Technicians carry universal replacement parts for immediate fixes. Emergency repairs prioritize safety and security for residential properties across Connecticut and Western Massachusetts.
New Garage Doors
We install steel, carriage house, and custom wood garage doors with energy-efficient options. Free estimates include style consultations and online design visualization tools. All installations include lifetime warranty coverage for parts and labor.
Garage Door Openers
LiftMaster opener installations and repairs feature smart home integration capabilities. Our technicians service existing systems and offer belt-drive models with quiet operation. Remote programming and safety sensor calibration included in all opener services.
Spring Repair
Torsion and extension spring repairs use high-cycle components for durability. Technicians diagnose wear patterns during routine maintenance visits. Emergency spring replacements restore door functionality within 2 hours of service calls.
Opener Repair
Diagnostic checks identify opener gear and circuitry issues. Repairs include motor lubrication and force setting recalibration. Failed components replaced with manufacturer-certified parts under lifetime warranty coverage.
People
Walt Arvin
Owner
With 20+ years in the garage door industry, Walt Arvin oversees Connecticut and Western Massachusetts operations. He guarantees customer satisfaction through technician training programs and personally reviews service feedback to maintain quality standards.
Linda Arvin
Co-Owner
Linda Arvin manages customer relations and warranty programs. Her focus on service transparency ensures clear communication during repair estimates and installation consultations for residential clients.
Ed D
Lead Technician
Certified garage door specialist with 15 years of experience. Ed D trains new technicians in safety protocols and complex repair techniques. Recognized for resolving challenging opener system compatibility issues.
Ray
Service Manager
Ray coordinates emergency service dispatches and schedules installations. He ensures technicians maintain 90%+ first-visit repair completion rates through inventory management and route optimization.
Rich N
Customer Service Director
Rich N handles warranty claims and service follow-ups. He implements feedback systems that contributed to the company's 97% customer satisfaction rating through continuous process improvements.
Questions
What garage door brands do you service?
Our technicians repair and maintain all major garage door brands including LiftMaster, Chamberlain, Genie, and Craftsman systems.
Do you offer emergency garage door repairs?
Yes, our 24/7 emergency service responds to broken springs, damaged panels, and opener failures within 2 hours of your call.
What's included in your lifetime warranty?
Our lifetime warranty covers parts and labor for installed garage doors and openers, including manufacturer defects and workmanship.
Can I schedule service online?
Yes, use our website's booking system to schedule appointments or request free estimates for new door installations.
Do you service commercial garage doors?
While we specialize in residential services, we offer limited commercial door repairs for small business properties.
What payment methods do you accept?
We accept major credit cards, cash, and checks for all repair and installation services at our Connecticut locations.
