Business Details
46 Years
experience
Your Trusted House Cleaning Service in Castro Valley
Since 1980, Tender Loving Care House Cleaning Service has been dedicated to providing exceptional residential cleaning solutions in Castro Valley, CA, and surrounding areas. Our commitment to personalized service begins with understanding your unique needs through direct consultation with our owner, ensuring every cleaning plan is tailored to your preferences. We employ a team of highly trained, insured professionals who undergo rigorous in-house training to maintain consistent quality and uphold our standards of courtesy and care. Unlike companies that use third-party crews, our direct employment model ensures accountability, with all cleaners receiving benefits and proper oversight.We prioritize open communication, offering flexible scheduling options including weekly, bi-weekly, and monthly services, while maintaining a focus on meticulous attention to detail. Our reputation for reliability and customer satisfaction is built on decades of experience, a dedication to exceeding expectations, and a promise to treat every home with the same respect we would our own.
Services
House Cleaning
Deep Cleaning
Weekly Cleaning
Bi-Weekly Cleaning
Monthly Cleaning
Custom Cleaning Plans
Bed Changing
Oven Cleaning
Refrigerator Cleaning
Floor Care
Details
- Year established: 1980
Highlights and features
- We offer 45+ years of combined experience in residential cleaning services
- Our direct employment model ensures consistent quality and accountability
- We provide personalized cleaning plans tailored to individual client preferences
- Our team undergoes rigorous in-house training for professional standards
- We maintain full licensing, bonding, and insurance for client protection
What people say
Excellent service
Highly recommend
Consistent service
Prompt replies
Extremely professional
Services
House Cleaning
Our comprehensive house cleaning service covers all essential areas including dusting, vacuuming, bathroom sanitization, kitchen disinfection, and floor care. We use high-quality equipment and eco-friendly products to ensure thorough cleaning while protecting your home's surfaces. Each visit includes garbage removal and optional bed changing for complete convenience.
Deep Cleaning
This detailed service targets hard-to-reach areas and tackles built-up grime in bathrooms, kitchens, and throughout the home. Our deep cleaning includes shower door cleaning, grout scrubbing, cabinet detailing, and appliance interior cleaning. We focus on eliminating allergens and sanitizing surfaces for a complete home refresh.
Custom Cleaning Plans
We create personalized cleaning schedules to match your specific needs, whether weekly maintenance or monthly deep cleans. Our flexible approach allows customization of service frequency and specific tasks. Clients receive consistent service from dedicated cleaners whenever possible.
Floor Care
Our floor cleaning services address all surface types including hardwood, tile, linoleum, and carpeted areas. We use appropriate cleaning solutions and techniques to preserve finishes while removing embedded dirt. The service includes vacuuming, mopping, and spot treatment for optimal results.
Additional Services
We offer optional services like oven cleaning, refrigerator sanitization, and electronics dusting to complement regular cleaning routines. These targeted services address specific maintenance needs using safe, effective methods. Clients can add these services during initial consultation or subsequent visits.
People
Patricia Silva
Owner and CEO
With 20+ years of leadership experience, Patricia founded TLC House Cleaning Service to combine her passion for exceptional service with practical cleaning solutions. She oversees operations and client relations.
Ana Quintero
Senior Team Member
Ana has been with TLC for over two decades, bringing extensive cleaning expertise and a commitment to quality. She contributes to training new staff and maintaining service standards.
Glenda Ponce
Experienced Cleaner
Glenda provides reliable cleaning services with her 20+ years of experience. She focuses on attention to detail and building strong client relationships through consistent, high-quality work.
Questions
What areas do you service?
We serve Castro Valley, San Lorenzo, Hayward, Union City, Dublin, and Pleasanton in California.
What cleaning schedules are available?
We offer weekly, bi-weekly, monthly, and customized cleaning schedules to fit your needs.
Are your cleaners insured?
Yes, we are fully licensed, bonded, and insured for your protection and peace of mind.
Can I request specific cleaning tasks?
Absolutely! We customize our services to include specific tasks like oven cleaning or bed changing.
How are cleaners assigned?
We assign dedicated cleaners for regular visits whenever possible to ensure consistent service quality.
What if I'm not satisfied with the cleaning?
We guarantee your satisfaction and will promptly address any concerns or touch-up requirements.
