Business Details
Emergency
services
Trusted HVAC Repair & Installation Services in Charlotte, NC
Penguin Cooling & Heating has served Charlotte, NC and surrounding areas for over 25 years, establishing itself as a trusted provider of HVAC repair, installation, and maintenance services. As a family-owned business, we prioritize customer satisfaction through EPA-certified technicians who deliver reliable, transparent service with no hidden fees. Our team undergoes annual recertification to maintain expertise with the latest technologies, and we stock service vehicles fully to ensure rapid emergency response.Backed by a full one-year warranty on all work, we serve residential and commercial clients with same-day appointments, 24/7 availability, and no extra charges for nights or weekends. Authorized by major brands like Trane and Lennox, we combine technical proficiency with personalized care to guarantee comfort solutions tailored to client needs.
Services
AC Repair
HVAC Duct Cleaning
New Furnace Installation
New AC System Installation
UV Lighting
AC System Maintenance
Heat Repair
Emergency HVAC Service
Indoor Air Quality Assessment
Preventive Maintenance Plans
Highlights and features
- 25+ years of HVAC experience serving Charlotte and surrounding areas
- EPA-certified technicians with annual equipment recertification
- No extra charges for night or weekend emergency services
- Full one-year warranty on all parts and labor
- BBB A+ Accredited with transparent pricing and no hidden fees
Associations and certifications
- BBB A+ Accredited Business
What people say
5 star rating
Competitive prices
Professional and patient
Guaranteed satisfaction
Quick emergency service
Services
AC Repair
Our AC repair service addresses issues like refrigerant leaks, compressor failures, and thermostat malfunctions. Technicians provide same-day diagnostics, transparent pricing, and use OEM parts for lasting solutions. We service all major brands and offer emergency repairs 365 days a year.
HVAC Installation
We install energy-efficient HVAC systems from top brands like Trane and Lennox. Our team handles full system replacements, including ductwork modifications, with free consultations and cost-benefit analyses to ensure optimal comfort and efficiency.
Duct Cleaning
Professional duct cleaning improves indoor air quality and system efficiency. Our process includes Aeroseal sealing, coil cleaning, and debris removal, with annual maintenance recommended to prevent allergen buildup and airflow restrictions.
Preventive Maintenance
Our maintenance plans include bi-annual inspections, filter replacements, and performance checks. Members receive 15% off repairs and priority scheduling to extend system lifespan and prevent costly breakdowns during peak seasons.
Emergency HVAC Service
Available 24/7 for urgent heating and cooling failures, our emergency service guarantees technician arrival within two hours. No overtime charges apply, and we prioritize restoring comfort while identifying root causes to prevent recurrence.
Questions
What areas do you service?
We serve Charlotte, NC and surrounding areas including Fort Mill, SC; Harrisburg, NC; and Waxhaw, NC.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair with no extra charges for nights or weekends.
What HVAC brands do you work with?
We service all major brands including Trane, Lennox, American Standard, and Carrier as an authorized warranty dealer.
Are financing options available?
Financing options are available for qualifying installations. Contact us for details.
What warranties do you offer?
We provide a full one-year warranty on all parts and labor with extended labor coverage options.
Do you offer maintenance plans?
Yes, we offer monthly and annual preventive maintenance plans with 15% discounts on repairs.
