Business Details
31 Years
experience
Your Trusted Partner for Customized Public Space Services
Founded in 1995 as an extension of Brantley Security Services, Block By Block has evolved into a national leader in enhancing public spaces through specialized cleaning, safety, and hospitality services. With over 20 years of experience and operations in more than 150 programs nationwide, we combine deep industry knowledge with innovative technology like our proprietary SMART System to deliver customized solutions.Our Ambassador model provides flexible, responsive service tailored to the unique needs of each community, ensuring measurable improvements in public space perception and functionality. Backed by a proven operating framework and a commitment to continuous improvement, we empower clients to focus on their core missions while we manage the complexities of street-level services.
Services
Hospitality & Safety
Cleaning
Outreach
Landscaping
Transit Programs
Details
- Year established: 1995
Highlights and features
- 20+ years of experience operating in 150+ public space programs nationwide
- Flexible Ambassador hour model adapts to daily changing district needs
- Proven outreach methodology improves street population engagement
- Customizable SMART System technology for real-time program management
- Integrated operating model handles staffing, equipment, and compliance
What people say
Transformational organization
Resources to do the job
Best choice for downtown
Improved Avenue immediately
Commitment to quality work
Services
Hospitality & Safety
Our uniformed Ambassadors provide visible safety presence and hospitality services. They engage visitors, maintain order, and serve as community liaisons. This service improves public perception through proactive engagement and immediate response to incidents.
Cleaning
Ambassador teams perform comprehensive cleaning services tailored to public spaces. This includes trash removal, graffiti management, and area maintenance. Services adapt daily to changing needs and seasonal demands for consistent appearance.
Outreach
We implement structured outreach programs connecting street populations with services. Our staff follows standardized protocols to build relationships, gather data, and coordinate with partner agencies for long-term solutions.
Landscaping
Our teams provide planting, maintenance, and seasonal landscaping services. This includes flower beds, green spaces, and urban garden care. Services are integrated with other programs for cohesive public space management.
Transit Programs
We enhance transit environments through Ambassador presence and maintenance programs. Services improve passenger experience while maintaining cleanliness and safety in stations and transit corridors.
People
Mike Tudor
Regional Director of Operations
Brings extensive operational experience to oversee program execution and team management across multiple regions.
Eric Souza
Regional Vice President Mid-Atlantic
Manages Mid-Atlantic operations with focus on expanding service offerings and maintaining quality standards.
Questions
What services does Block by Block provide?
We offer customized programs combining hospitality, safety, cleaning, outreach, landscaping, and transit services through our Ambassador model.
How does the Ambassador program work?
Our trained Ambassadors provide flexible, responsive services tailored to daily needs of public spaces, with real-time adjustments based on activity levels.
What is the SMART System?
Our proprietary technology platform tracks Ambassador activities, generates reports, and provides accountability through features like walk path tracking and supervisor audits.
Which areas do you serve?
We operate in over 150 public space programs nationwide, including major cities like Louisville, Nashville, and New York.
How do you handle program management?
Our integrated model manages staffing, equipment, compliance, and reporting while clients focus on core district objectives.
