Business Details
39 Years
experience
Performance-Based Property Service Management
Founded in 1987, OLM has established itself as a leader in innovative service contract management for commercial properties. Our approach combines deep expertise in property management with horticultural, agronomic, and cleaning practices to maximize property value while protecting investments. We specialize in developing performance-based specifications and contracts that ensure fair bidding processes and adherence to industry-leading standards. Through our proprietary Performance Payment system, we incentivize service providers to maintain consistent quality, resulting in reduced operational costs and enhanced curb appeal for clients. With decades of experience serving commercial office properties, retail centers, resorts, HOAs, CDDs, and CIDs nationwide, we act as mediators to improve communication between property managers and service providers.Our clients benefit from streamlined operations, allowing them to focus on addressing broader property management challenges. We conduct monthly inspections to verify service quality, ensuring clients pay only for work completed to exacting standards. Our teams extensive experience in managing one of the largest budget line items for property owners has made us a trusted partner in the industry. We provide tailored solutions that balance cost efficiency with long-term asset protection, supported by a proven track record of client satisfaction across diverse property types.
Services
Landscaping
Janitorial
Office Properties
Retail Properties
Resorts
HOA Management
CDD Services
CID Management
Details
- Year established: 1987
Highlights and features
- We offer 35+ years of experience in commercial property service management.
- Our Performance Payment system ensures consistent service quality and accountability.
- We conduct monthly inspections to verify work completion and quality standards.
- Our team develops standardized specifications for fair, competitive bidding processes.
- We specialize in reducing operational costs while maintaining property marketability.
Services
Landscaping
Our landscape management service develops performance-based specifications tailored to each property's unique needs. We oversee competitive bidding processes to ensure fair pricing while maintaining industry-leading standards. Monthly inspections verify service quality, ensuring clients pay only for completed work that enhances property value and reduces long-term costs.
Janitorial
We provide contract management for commercial janitorial services, creating standardized specifications to ensure consistent quality. Our Performance Payment system incentivizes service providers to maintain high standards, while regular inspections verify compliance with agreed-upon metrics. This approach protects client investments through reliable, cost-effective facility maintenance.
HOA Management
Specializing in HOA landscaping contracts, we develop tailored maintenance specifications that balance community needs with budget constraints. Our bid process ensures fair competition among providers, while monthly quality inspections maintain consistent service levels. This approach protects community assets while minimizing plant loss and operational expenses.
People
Tommy Medlock
President
With decades of leadership in contract management, Tommy Medlock oversees OLM's strategic direction, ensuring clients receive tailored solutions that protect property investments through innovative performance-based systems.
Ed Jensen
Vice President
Ed Jensen leads client relations efforts, leveraging extensive experience in property management to develop performance-driven contracts that align service provider accountability with client investment protection goals.
Kelley Newton
Interior Consultant
Kelley Newton specializes in facility maintenance consulting, focusing on janitorial service standards that enhance commercial property marketability while maintaining cost-effective, performance-based contract frameworks.
Melody Limbaugh
Accounting
Melody Limbaugh manages financial operations, ensuring transparent billing processes and cost analysis for performance-based contracts that align service delivery with budget efficiency for commercial clients.
Questions
What services does OLM provide?
OLM offers performance-based contract management for landscaping and janitorial services across commercial properties, including offices, retail centers, resorts, and community associations.
How does OLM ensure service quality?
We conduct monthly inspections to verify service completion against performance standards, with payment tied to demonstrated quality through our proprietary Performance Payment system.
What commercial property types do you serve?
We work with office buildings, retail centers, resorts, HOAs, CDDs, CIDs, and other commercial properties nationwide to manage landscaping and janitorial contracts.
How does your bidding process work?
We develop standardized specifications for fair bidding, ensuring service providers compete on equal terms while meeting industry-leading maintenance requirements for each property.
What regions do you cover?
OLM provides services nationwide, with experience managing properties across diverse geographic regions and climate-specific landscaping requirements.
