Business Details
39 Years
experience
Emergency
services
Commercial Cleaning Services in Lake Zurich, IL
Capital Building Services Group has been a leader in commercial cleaning services since 1987, serving retail, corporate, industrial, banking, and educational clients across 26 states. Our approach centers on customer intimacy, a value-driven culture, and innovative processes that deliver consistent, high-quality results. We prioritize hiring and retaining top talent, ensuring our team understands each client's unique needs to provide proactive service. Transparency, accountability, and communication form the foundation of our partnerships, supported by a commitment to 100% uptime through self-performed equipment maintenance and preventive programs. Our dedication to sustainability includes using eco-friendly products and advanced technologies to protect both client environments and the planet.With a 95% customer retention rate, we combine the resources of a large organization with personalized service from executive-level stakeholders. Our Total Quality Assurance system ensures daily, weekly, and monthly audits to maintain excellence, while our emergency response teams provide rapid support in critical situations. We invest in continuous training through programs like our 9-Point Task Training and collaborate with national partners to stay at the forefront of industry advancements. Our proven track record in managing large-scale transitions and maintaining long-term client relationships underscores our position as a trusted partner in facility maintenance.
Services
Commercial Cleaning
Janitorial Services
Industrial Maintenance
Green Cleaning
Emergency Response
Details
- Year established: 1987
Highlights and features
- We maintain a 95% customer retention rate through consistent quality since 1987
- Our Total Quality Assurance system includes daily performance audits
- Self-perform 100% of work with 24-hour equipment repair turnaround
- Specialize in large-scale transitions across 26 states
- Emergency response teams available in Midwest regions
What people say
Really good job
Glad I decided to work with Capital
Services
Commercial Cleaning
We provide comprehensive cleaning for corporate facilities exceeding 30,000 square feet. Our services include floor care, restroom maintenance, surface cleaning, and upholstery care. Daily audits ensure compliance with client specifications while our Total Quality Assurance program guarantees consistent results through documented performance metrics.
Industrial Maintenance
Specialized janitorial services for industrial facilities include floor sealing, debris removal, wall cleaning, and pressure washing. Our trained teams implement preventive maintenance programs and perform 24-hour equipment repairs to ensure 100% uptime for manufacturing and distribution operations.
Green Cleaning
Our eco-friendly cleaning programs utilize HEPA vacuums, microfiber materials, and Green Seal-certified chemicals. We implement low-moisture extraction systems and no-touch restroom cleaning technology to create healthier environments while reducing environmental impact through sustainable practices.
Emergency Response
Available 24/7 for Midwest clients, our emergency teams handle urgent situations using trained personnel from existing staff. The program includes rapid mobilization protocols, on-call rotations, and facility-specific response plans to minimize operational disruptions during critical incidents.
Janitorial Services
We offer complete facility maintenance including daily cleaning, carpet extraction, window washing, and post-construction cleanup. Our 9-Point Task Training program ensures staff proficiency in all cleaning procedures, supported by electronic time tracking and performance documentation systems.
People
Oscar Gallegos
President of Operations
With 17 years in janitorial operations, Oscar specializes in strategic planning and large-scale project management. He focuses on integrity-driven leadership and quality control systems for retail and industrial clients.
Amy Lowe
Director of Administrative Services
Amy brings 20+ years of administrative expertise, optimizing workflows and operational efficiency since joining Capital in 2010. She ensures seamless administrative support for all client engagements.
Questions
What commercial cleaning services do you offer?
We provide complete floor care, restroom maintenance, carpet cleaning, window washing, pressure washing, and post-construction cleanup for corporate, industrial, and retail facilities.
Which areas do you service?
We operate across 26 states with specialized Midwest emergency response capabilities and national account management for multi-location clients.
How do you ensure service quality?
Through daily audits, 9-Point Task Training, electronic performance tracking, and our Total Quality Assurance program with monthly client reviews.
Are your cleaning methods environmentally friendly?
Yes, we use Green Seal-certified chemicals, low-moisture extraction systems, and HEPA filtration equipment to maintain sustainability standards.
How do you handle emergency situations?
Our Midwest-based emergency response teams mobilize within hours using trained staff from existing accounts, with 24/7 on-call rotations for critical incidents.
What training do your staff receive?
Employees complete our 9-Point Task Training program with weekly skill development sessions and specialized equipment certification programs.
