Business Details
50+ Years
experience
Your Trusted Dry Cleaning & Laundry Service in New Orleans
Q Lee Cleaners has been a cornerstone of New Orleans since 1940, founded by Mr. Quong Lee Sr., an immigrant who embodied the American Dream. Starting in the laundry business with his uncle, he built lasting relationships with clients in the French Quarter and Treme, learning every aspect of garment care. After purchasing the current Basin Street location in 1952, the business expanded, surviving Hurricane Katrina in 2005 by investing in state-of-the-art equipment from Kenner-based Pellerin-Milnor Corporation. Today, led by Quong Lee Jr., a graduate of the Drycleaning & Laundry Institute, the company combines decades of expertise with modern technology.Our team, many with over 100 combined years of experience, provides meticulous dry cleaning, laundering, and alterations. We prioritize honesty, integrity, and continuous improvement in cleaning methods, serving as a trusted partner for generations of families. As one of the first businesses to reopen post-Katrina, we remain committed to community service and excellence in every garment we handle.
Services
Dry Cleaning
Laundering
Silky Starched Shirts
Alterations
Wedding Gown Preservation
Details
- Year established: 1940
Highlights and features
- Family-owned since 1940 with deep New Orleans roots
- State-of-the-art equipment from industry leader Pellerin-Milnor
- Alterations department with 100+ years of combined experience
- 2-day turnaround for most items, with express service available
- Community-focused service since Hurricane Katrina recovery
Associations and certifications
- Drycleaning & Laundry Institute
Services
Dry Cleaning
Our dry cleaning service utilizes computer-programmed machines and specialized formulas to safely clean delicate fabrics while preserving color and texture. Each garment receives individual attention through our barcode tracking system, ensuring proper handling from drop-off to pickup. With over 80 years of combined expertise, our team guarantees long-lasting results for all your formal wear and specialty items.
Alterations
Our experienced seamstresses provide precise alterations for pants, skirts, dresses, and formalwear, including hemming, waist adjustments, and repair work. With expertise in both men's and women's garments, we offer a 2-day turnaround for most items and specialize in prom dress fittings and bridal gown preparations. All repairs maintain the original integrity of your clothing.
Laundering
From everyday wear to luxury linens, our laundering process combines advanced technology with traditional techniques like our signature 'cooked' starch method for crisp yet soft results. Computerized sorting ensures proper care for each fabric type, while our temperature-controlled systems protect garment longevity. Ideal for shirts, jeans, and household textiles.
Wedding Gown Preservation
Specializing in wedding gown cleaning and preservation, we use gentle yet effective methods to remove stains while maintaining intricate beadwork and lace. Each gown receives meticulous inspection and documentation before undergoing our multi-step cleaning process. We provide acid-free storage solutions to ensure your gown remains pristine for future generations.
Express Service
For urgent needs, our express service prioritizes turnaround time without compromising quality. Available for most dry cleaning and alteration requests, this service ensures garments are completed within 24 hours when needed. Ideal for last-minute events or critical business attire requirements.
People
Quong Lee Sr.
Founder
Arrived in New Orleans in 1940 after immigrating from China. Built the business from scratch, working as a welder during WWII while developing laundry expertise. Established the current location in 1952.
Quong Lee Jr.
Owner
Joined the business in 1977, graduated from the Drycleaning & Laundry Institute. Led post-Katrina modernization efforts, implementing state-of-the-art equipment while maintaining family traditions.
Kamy Lee
Operations Manager
Joined in 1987, oversees daily operations and customer service. Ensures seamless integration of traditional methods with modern efficiency standards across both Basin Street locations.
Questions
What services does Q Lee Laundry and Cleaners offer?
We provide dry cleaning, laundering, alterations, wedding gown preservation, and express services using state-of-the-art equipment and traditional techniques.
Are alterations available for both men's and women's clothing?
Yes, our seamstresses handle hemming, waist adjustments, and repairs for all garments, including formalwear and bridal gowns.
What are your business hours?
We're open Tuesday-Friday 7:30 AM-5:00 PM. Closed Monday, Saturday, and Sunday.
Do you offer rush service options?
Yes, we provide express service for most requests with 24-hour turnaround when needed.
How do you ensure garment quality?
We use barcode tracking, computer-programmed cleaning systems, and employ staff with decades of combined experience in fabric care.
