Business Details
29 Years
experience
Emergency
services
Expert Building Restoration Services in NYC
Platinum Maintenance Services has been a trusted leader in building restoration and maintenance since 1997, serving over 50% of Class A commercial office buildings in Manhattan and the NYC Metro area. Our expertise spans the preservation and enhancement of metal, marble, stone, wood, glass facades, and terrazzo surfaces, supported by a 24/7 project team committed to superior craftsmanship and compliance with all federal, state, and local regulations. As a member of the U.S. Green Building Council, we prioritize environmentally responsible practices while delivering technologically advanced solutions tailored to meet unique client needs.Our dedication to quality is reflected in our work on iconic structures like the New York Public Library and Woolworth Building, ensuring long-term value for property owners. With decades of collective experience, our team combines traditional artistry with modern innovation to maintain the integrity and aesthetics of every project we undertake.
Services
Metal Maintenance
Stone Restoration
Wood Care
Terrazzo Installation
Facade Restoration
Ceramic Tile Repair
Lift Rentals
Window Cleaning
Glass Restoration
Window System Maintenance
Details
- Year established: 1997
Highlights and features
- We offer 24/7 experienced project teams for urgent needs
- Our work complies with all federal, state, and local regulations
- We are members of the U.S. Green Building Council
- Our craftsmen specialize in historic landmark restoration
- We employ technologically advanced and safety-trained staff
Associations and certifications
- U.S. Green Building Council
What people say
Superior craftsmanship
24/7 availability
Historic preservation expertise
Regulatory compliance
Technologically advanced
Services
Metal Maintenance
Our metal maintenance services preserve the appearance and integrity of stainless steel, bronze, aluminum, and decorative metal surfaces. We offer cleaning, refinishing, oxidation treatment, and scratch removal to maintain original luster. Our union-certified technicians ensure long-lasting protection through industrial lacquers and protective coatings.
Stone Restoration
We specialize in marble, terrazzo, limestone, and granite restoration for high-traffic commercial areas. Our services include surface cleaning, honing, polishing, crack repair, and high-pressure facade cleaning up to 4,000 PSI. Our union-trained specialists use advanced techniques to restore and protect stone surfaces while maintaining their natural beauty.
Wood Maintenance
Our comprehensive wood maintenance solutions address repair, restoration, and protection of interior wood surfaces. We offer complete refinishing, floor restoration, and touch-up services using specialized techniques to preserve wood's natural thermal properties and aesthetic appeal while ensuring durability in commercial environments.
Terrazzo Installation
We provide award-winning terrazzo and resinous flooring installations with unlimited design possibilities. Our craftsmen create durable, sustainable flooring solutions combining marble, quartz, and glass aggregates with cement or epoxy binders. These seamless, hygienic surfaces are ideal for high-traffic commercial spaces requiring both elegance and extreme durability.
Facade Restoration
Our facade restoration services include cleaning, caulking, painting, and structural repairs for commercial buildings. We specialize in Local Law 11 compliance, historic preservation, and waterproofing solutions. Our OSHA-certified teams use advanced scaffolding and safety techniques to restore building exteriors while maintaining pedestrian safety and architectural integrity.
People
James Halpin
Chief Executive Officer
James Halpin founded Platinum Maintenance Services in 1997 and has grown it into NYC's leading restoration company. With prior experience at American Building Maintenance, he oversees all operations and strategic direction while maintaining active industry involvement through charitable work and professional associations.
Scott Robinson
President, Partner Affiliated Interests
Scott Robinson joined Platinum Maintenance Services in 2013 with over 20 years of real estate experience from Jones Lang LaSalle. He oversees affiliated companies and leverages his extensive property management background to expand Platinum Maintenance Services's strategic partnerships and client relationships across the commercial real estate sector.
Jennifer M. Gayle
Senior Executive Vice President, Chief of Staff
Jennifer Gayle has served Platinum Maintenance Services for over 20 years in various leadership roles. As Chief of Staff, she coordinates internal operations and strategic initiatives while working directly with the CEO to ensure organizational efficiency and alignment with company objectives across all service divisions.
Michelle Lopez
President
Michelle Lopez joined Platinum Maintenance Services in 2017 and quickly rose through the ranks to become President. She oversees daily operations across all markets, leveraging her deep understanding of maintenance and restoration services to drive sales growth and ensure client satisfaction.
Albert Caiola
Senior Vice President Corporate Safety Director
Albert Caiola brings over 20 years of architectural and project management experience to Platinum Maintenance Services. As Corporate Safety Director, he oversees safety protocols, quality assurance programs, and project scheduling while maintaining his role as a registered architect in New York and New Jersey.
Questions
What types of buildings do you service?
We specialize in commercial, residential, and historic buildings over six stories, including Class A office spaces, landmarks, and institutional properties across NYC and the Tri-State area.
Are you available for emergency maintenance?
Yes, our 24/7 project team provides immediate response for urgent restoration needs, with OSHA-certified personnel available at all times for safety-critical situations.
Do you handle historic preservation projects?
Yes, we have extensive experience restoring NYC Landmark buildings like the Woolworth Building and New York Public Library, working closely with preservation committees to maintain historical integrity.
What safety certifications do your teams hold?
Our field personnel maintain OSHA 30, NYC DOB SST certifications, and specialized scaffold training to ensure compliance with all local and federal safety regulations during restoration projects.
How do you ensure quality workmanship?
We employ union-certified craftsmen from Tile, Marble & Terrazzo Union Local 7 and Painters Union District Council 9, combining traditional skills with modern technology for superior results.
What service areas do you cover?
We primarily serve NYC and the Tri-State area, with branch offices in Washington D.C., San Francisco, Chicago, and Miami, supporting national clients through our expanding service network.
