Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Grand Rapids
Jacobson Heating & Cooling has been serving the Grand Rapids community since 1932, establishing itself as a trusted leader in residential and light commercial HVAC solutions. Our family-owned business combines decades of hands-on experience with factory-trained technicians to deliver award-winning service, including recognition from the Better Business Bureau for 'Best in Customer Service' and the national ACCA award for 'Residential Excellence.' We specialize in furnace and air conditioning installation, repair, and maintenance, prioritizing energy efficiency and customer satisfaction.Our team's expertise extends to handling all brands of HVAC equipment, ensuring code compliance and personalized service for every client. With a commitment to transparency, we offer flexible financing options and 24/7 emergency services to meet the diverse needs of our community. Our 90+ years of operation reflect our dedication to quality, reliability, and maintaining the highest standards of professionalism in every project we undertake.
Services
Furnace Repair
Air Conditioning Repair
Installation
Maintenance
Emergency Services
Details
- Year established: 1932
Highlights and features
- 90+ years of HVAC expertise serving West Michigan
- 24/7 emergency service with same-day appointments
- Factory-trained technicians for all major brands
- Flexible financing options with approved credit
- Locally owned with deep community knowledge
Associations and certifications
- Better Business Bureau
- Air Conditioning Contractors of America (ACCA)
What people say
Prompt emergency response
Knowledgeable technicians
Multi-generational loyalty
Competitive pricing
Reliable maintenance
Services
Furnace Repair
Our certified technicians provide comprehensive furnace repair services for all brands, ensuring optimal performance during Michigan's coldest months. We maintain a large inventory of replacement parts and utilize advanced diagnostic tools to complete repairs efficiently. With 24/7 emergency availability, we prioritize restoring safe, reliable heating to protect families from harsh winter conditions.
Air Conditioning Repair
We offer prompt air conditioning repair services for residential and commercial properties, addressing issues with cooling efficiency and system reliability. Our factory-trained technicians handle all major brands and provide same-day diagnostics during peak summer months. Regular maintenance ensures optimal performance while extending equipment lifespan through proper refrigerant levels and component checks.
HVAC Installation
Specializing in complete HVAC system replacements, we offer expert installation of Carrier and Daikin furnaces and air conditioners with energy efficiency ratings up to 98.5% AFUE. Our team handles all aspects of installation including ductwork assessment, code compliance verification, and system optimization. We provide free estimates and help customers select the most cost-effective solutions for their specific needs.
Preventive Maintenance
Our preventive maintenance programs include seasonal inspections of heating and cooling systems to identify potential issues before they become emergencies. Services cover filter replacement, coil cleaning, refrigerant checks, and safety inspections. Regular maintenance improves energy efficiency by up to 30% while preserving manufacturer warranties on major equipment.
Emergency Services
Available 365 days a year from 8 AM to 8 PM, our emergency response team handles urgent HVAC failures requiring immediate attention. We guarantee prompt dispatch for critical heating loss in winter and cooling failures during summer heatwaves. Emergency service includes priority scheduling, rapid diagnostics, and temporary solutions while permanent repairs are implemented.
People
Tom Vanderson
Residential Sales Manager
With 28 years of HVAC experience, Tom oversees residential sales operations and ensures all installations meet Michigan's mechanical codes. Licensed with the state, he specializes in matching clients with energy-efficient solutions that meet their specific needs.
Jeff Vanderson
Residential Sales Director
Jeff has served the HVAC industry for over 35 years, bringing extensive knowledge of mechanical compliance to residential projects. He holds Michigan state licensing and focuses on helping homeowners understand their HVAC options while ensuring code adherence.
Troy
Accounting Manager
Troy manages financial operations with expertise in business finance. He handles accounting functions, human resources, and daily operations while maintaining the company's financial integrity since joining in 2021.
Andrew
Installation Manager
As installation manager since 2013, Andrew leads our team of installers and coordinates with local inspectors to ensure code-compliant HVAC installations. He brings technical expertise to every project while maintaining high customer satisfaction standards.
Tony
Service Manager
Tony has managed our service technicians since 2004, ensuring timely completion of repairs and maintenance. He oversees daily service operations while maintaining the company's commitment to prompt, professional HVAC solutions.
Questions
What HVAC services do you offer?
We provide furnace and air conditioning repair, installation, maintenance, and 24/7 emergency services for residential and light commercial clients.
Are you available for emergencies?
Yes, we offer day and night emergency services from 8 AM to 8 PM, 365 days a year.
Do you offer financing options?
Yes, we provide flexible financing options with approved credit for home improvement projects.
Which areas do you serve?
We serve Grand Rapids and surrounding communities including Kentwood, Caledonia, Byron Center, and all West Michigan areas.
What warranties do you offer?
We provide manufacturer warranties including 10-year parts and lifetime heat exchanger coverage on select units.
How quickly can you install a new system?
Most installations are completed within 1-2 days after equipment selection and permit approval.
Videos
Reviews (3)
Barbara Hoffman
Oct 24, 2018
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On October 17th, Blaine and Jimmy came to install our brand new furnace. They were very professional, courteous, efficient, and personable. Our service tech. Kevin came by later in the day to set everything up. He was great also. The process of ordering and installing extremely smooth and efficient. I would highly recommend this company for your furnace or cooling needs. Thank you so much Jacobsons!
Lilly Munguia
Feb 16, 2018
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our old furnace started giving out a few weeks ago. we initially called another company that charged us high prices and made us pay to join a club for a temp fix in 0 degree temps. when that company didn't follow thru on ordering the parts we needed we called jacobsons for a second opinion/quote on fix vs new furnace. not only did they come out quicker than the other company (same day we called) their quote was 1/3 less than them for a better system! to put the cherry on top they were able to come out and install a brand new furnace the next morning and gave us space heaters in case the furnace completely died over night! the other company told us we needed to go get our own and it would be at least 2 weeks before they could replace or repair it. highly recommend jacobsons if you need a repair or replace of your furnace. highly professional and friendly and helpful team of Dan, Mark and Brian.
Dana Schultz Doyle
Feb 15, 2018
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Jacobson installed a new air conditioner and water heater last fall and a new furnace in February. The process for both installations was so easy. This company is truly professional and top notch. We are so pleased that we found them. Kevin our service technician and Matt and Justin the installation crew did an excellent job. We highly recommend this company for heating and cooling needs!
