Business Details
17 Years
experience
Emergency
services
Expert HVAC, Plumbing & Generator Services in Memphis
Best Care Home Service was founded in 2009 with a commitment to providing exceptional service to Memphis-area homeowners. Starting with a single service truck, we have grown to over 90 employees and 75 service vehicles while maintaining our family-owned values. Our technicians receive ongoing training and hold certifications from North American Technician Excellence (NATE), the Better Business Bureau (BBB), and Trane Comfort Specialist programs. We prioritize customer satisfaction through honest assessments, transparent pricing, and proactive maintenance solutions like our ComfortGuard plans. With over 90,000 satisfied customers, we've earned recognition as Memphis' top heating and air/plumbing service provider for four consecutive years.Our 24/7 emergency services ensure homeowners can rely on prompt assistance whenever needed. We offer financing options for qualified projects and stand behind our work with price match guarantees. Our ComfortGuard maintenance plans include biannual tune-ups, priority scheduling, and discounts on repairs. Serving Memphis and surrounding communities since 2009, we combine technical expertise with personalized service to protect our customers' home systems. Our team's certifications and ongoing training ensure we deliver reliable solutions for HVAC, plumbing, and generator needs.
Services
HVAC Repair
Water Heater Replacement
Generator Installation
Drain Cleaning
AC Maintenance
Sewer Repair
Plumbing Services
Ductless AC
ComfortGuard Plans
Emergency Services
Details
- Year established: 2009
Highlights and features
- 24/7 emergency service with rapid response times
- Factory-trained technicians certified by industry leaders
- 14-year track record with 90,000+ satisfied customers
- Price match guarantee on HVAC installations
- Proactive ComfortGuard maintenance plans prevent system failures
Associations and certifications
- North American Technician Excellence (NATE)
- Better Business Bureau (BBB)
- Trane Comfort Specialist
What people say
Certified technicians
24/7 emergency service
Price match guarantee
Financing options
Proactive maintenance
Services
HVAC Repair
Our certified technicians provide prompt HVAC repairs for residential systems. We diagnose and fix cooling and heating issues efficiently, using factory-approved parts. Emergency services available 24/7 with transparent pricing and workmanship guarantees.
Generator Installation
We install Generac whole-home generators for uninterrupted power during outages. Our experts handle proper sizing, transfer switch installation, and fuel system connections. Factory-trained technicians ensure code-compliant installations with lifetime maintenance support.
Plumbing Services
Comprehensive plumbing solutions include leak detection, pipe repair, and drain cleaning. Our hydro-jetting technology clears stubborn clogs while camera inspections identify hidden issues. We service both residential and commercial plumbing systems with minimal disruption.
ComfortGuard Plans
Our preventive maintenance agreements include biannual HVAC tune-ups and plumbing system checks. Benefits include priority scheduling, no overtime charges, and 10% repair discounts. Proactive maintenance extends equipment lifespan and prevents emergency breakdowns.
Water Heater Replacement
We install energy-efficient tank and tankless water heaters from trusted brands. Our certified technicians ensure proper sizing and venting while offering financing options. New installations come with manufacturer warranties and our satisfaction guarantee.
People
Brian Reed
President
Brian Reed founded Best Care in 2009 with one service truck. He leads our team of 90+ technicians, emphasizing ongoing training and customer satisfaction. Brian prioritizes maintaining our family-owned values while expanding service capabilities.
Questions
What HVAC services do you offer?
We provide complete HVAC services including AC repair, furnace installation, ductless systems, and preventive maintenance for Memphis homeowners.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency plumbing services handle leaks, clogs, and system failures with rapid response times.
What areas do you service?
We serve Memphis and surrounding communities including Bartlett, Collierville, Germantown, and Lakeland.
Are financing options available?
Yes, we offer financing through multiple programs for qualified HVAC, plumbing, and generator projects.
What certifications do your technicians hold?
Our team maintains certifications from NATE, BBB accreditation, and Trane Comfort Specialist training programs.
Do you provide maintenance plans?
Yes, our ComfortGuard plans include biannual tune-ups, priority scheduling, and repair discounts for HVAC and plumbing systems.
Reviews (3)
Julie Mayfield Nichols
Apr 14, 2017
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They were very professional and made everything easy for me. Everything is working great and looks nice too. I would highly recommend.
Steve Henderson
Aug 23, 2016
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They came out and gave me a quote to replace my water heater. The next morning they came over and took great care to protect our house and installed.
Dee Dee Antle
May 17, 2016
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Very Dissatisfied with this company. They did not fix the issue and every time i call they always refer it back to the warranty company. My issue is.
