Business Details
17 Years
experience
Emergency
services
Expert HVAC Services in Stonecrest, GA
Founded in 2009 by Craig Gatling, True Mechanical has grown from a basement startup to a trusted HVAC contractor serving residential and commercial clients across Georgia. Our team combines over 20 years of industry experience with factory-authorized training from leading brands like Bryant and Carrier to deliver reliable heating, cooling, and air quality solutions. We prioritize customer satisfaction through transparent consultations, precise installations, and 24/7 emergency repair services.With a focus on community values and technical expertise, we maintain rigorous technician training programs and partner with local organizations to ensure lasting customer trust. Our comprehensive services include system replacements, preventative maintenance agreements, and innovative solutions like geothermal and variable frequency drive systems, all backed by a 100% satisfaction guarantee.
Services
HVAC Installation
Air Conditioning Repair
Preventative Maintenance
Heat Pump Systems
Indoor Air Quality
Geothermal Solutions
Commercial HVAC
Mini-Split Systems
System Replacement
Home Warranty Program
Details
- Year established: 2009
Highlights and features
- 20+ years of combined HVAC expertise with factory-authorized training
- 24/7 emergency repair services with rapid response times
- Customized system recommendations with transparent pricing
- Comprehensive preventative maintenance programs with discounts
- Locally-owned business with community-focused service values
Associations and certifications
- Bryant
- Carrier
What people say
Professional and thorough
Punctual, great work
Outstanding service
No hidden charges
Prompt communication
Services
HVAC Installation
We provide complete HVAC system installations for residential and commercial properties, including air conditioners, heat pumps, and geothermal systems. Our Bryant Factory Authorized technicians ensure proper sizing and energy-efficient operation. Every installation comes with a 100% satisfaction guarantee and manufacturer warranty protection through recommended maintenance schedules.
Preventative Maintenance
Our comprehensive maintenance agreements include bi-annual inspections, component cleaning, and performance optimization. Regular service prevents costly breakdowns, extends equipment lifespan, and maintains manufacturer warranties. Clients receive discounted parts, priority service scheduling, and energy efficiency improvements through our certified technicians' expert care.
Emergency Repairs
Available for urgent HVAC issues with rapid response times, our certified technicians handle all makes and models. We provide transparent diagnostics and repair options with no hidden fees. Emergency service includes priority scheduling during extreme weather conditions and 100% satisfaction guaranteed repairs for system reliability.
Indoor Air Quality
We install and service advanced indoor air quality solutions including air purifiers, humidity control systems, and ventilation upgrades. Our Bryant-certified technicians recommend customized solutions to reduce allergens and improve respiratory health. Systems integrate with existing HVAC equipment for whole-home air quality improvements and energy efficiency.
Home Warranty Program
Our home warranty options cover HVAC systems, plumbing, electrical, and appliances with monthly payments. Plans include 90-day workmanship guarantees, emergency lodging reimbursement, and discounts on brand-name replacement parts. The program offers 50% repair discounts during service visits with no penalty for early cancellation.
People
Craig Gatling
CEO
HVAC industry veteran with 30+ years experience, Craig founded True Mechanical in 2009 after engineering studies and corporate HVAC roles. He maintains active involvement in technical training programs and business development while cultivating executive leadership growth.
Denita
Office Manager
Denita manages daily operations and client communications with 15 years of HVAC industry experience. She coordinates service scheduling, warranty programs, and customer support initiatives to ensure seamless client experiences from consultation through project completion.
Questions
What areas do you service?
We serve Stonecrest, Buckhead, Decatur, Sandy Springs, and surrounding Georgia communities for residential and commercial HVAC needs.
Do you offer emergency HVAC service?
Yes, our technicians provide 24/7 emergency repair services with rapid response times during system failures.
What financing options are available?
We offer Service Finance (0% interest options) and Atwood (no credit check) financing plans for HVAC replacements and major repairs.
Are your technicians certified?
All technicians are Bryant Factory Authorized trained and receive ongoing education through our distributor partnerships.
What's included in your maintenance agreement?
Bi-annual system inspections, priority service scheduling, discounted parts, and warranty protection through recommended maintenance.
Do you work on all HVAC brands?
Yes, our certified technicians service and repair all major HVAC brands, not just Bryant and Carrier systems.
