Business Details
33 Years
experience
Emergency
services
Your Trusted Chicago HVAC Partner for All Seasons
A Custom Services has been delivering exceptional HVAC solutions in Chicago since 1993. As a locally owned and operated business, we prioritize customer satisfaction through reliable heating, ventilation, and air conditioning services. Our team of certified professionals specializes in furnace repairs, boiler maintenance, air conditioning installations, and indoor air quality improvements. With decades of combined experience, we ensure every project meets the highest standards of efficiency and durability.Our commitment to transparency includes upfront pricing, detailed service explanations, and a 100% satisfaction guarantee. We offer 24/7 emergency services to address urgent HVAC needs and maintain a fully stocked fleet for immediate repairs. Backed by 54 five-star reviews, our reputation for honesty, expertise, and community investment makes us Chicago's #1 HVAC choice.
Services
HVAC Repair
Furnace Maintenance
Air Conditioning Installation
Boiler Services
Indoor Air Quality
Radiant Heating
Ductless HVAC
Thermostat Repair
Preventive Maintenance
Emergency Repairs
Details
- Year established: 1993
Highlights and features
- 24/7 emergency HVAC services available
- Locally owned with 30+ years community experience
- 100% satisfaction guarantee on all work
- Upfront pricing with no hidden fees
- Certified technicians with specialized HVAC expertise
What people say
Professional technicians
24/7 emergency availability
Thorough explanations
Prompt service
Cost-effective solutions
Services
HVAC Repair
Our certified technicians diagnose and fix heating and cooling system issues with precision. We handle emergency repairs 24/7, using fully stocked trucks for immediate solutions. All repairs come with a 1-year guarantee, ensuring long-term reliability for residential and commercial properties across Chicago's northwest side.
Furnace Maintenance
Preventive furnace maintenance optimizes system efficiency and longevity. Our comprehensive tune-ups include component inspections, cleaning, and calibration. Regular maintenance reduces breakdown risks and lowers energy costs by up to 30% through improved operational efficiency.
Air Conditioning Installation
We install high-efficiency air conditioning units for residential and commercial spaces. Our experts recommend ENERGY STAR-certified models that reduce energy consumption while maintaining optimal comfort levels. Proper installation ensures maximum system lifespan and performance.
Boiler Services
Specialized boiler maintenance and repair services enhance system efficiency. We service all makes and models, offering prompt replacement part availability. Regular boiler servicing improves heat distribution and reduces fuel consumption for cost-effective operation.
Indoor Air Quality
Our air quality solutions address allergens, pollutants, and humidity issues. Services include duct cleaning, air purification system installation, and ventilation optimization. Improved indoor air quality reduces health risks and creates healthier living environments for Chicago residents.
People
Thomas Hack
Founder & Owner
Thomas Hack established A Custom Services in 1993, building a reputation for excellence in HVAC services. He oversees operations while maintaining strict quality control standards for all installations and repairs.
Steve S.
Lead HVAC Engineer
Steve S. provides technical expertise for complex HVAC systems, offering detailed diagnostics and repair recommendations. His proactive communication ensures clients understand service requirements and system performance factors.
Michael
Office Manager
Michael handles client scheduling and project coordination, maintaining clear communication throughout service processes. His administrative oversight ensures efficient appointment management and paperwork processing.
Alfredo
Master HVAC Technician
Alfredo specializes in furnace replacements and boiler systems, combining technical skill with customer education. His attention to detail during installations ensures optimal system performance and client understanding of new equipment.
Tom
Installation Specialist
Tom executes HVAC installations with precision, focusing on clean workspaces and system integration. He provides operational guidance to clients during and after installation processes.
Questions
What HVAC services do you offer in Chicago?
We provide furnace repairs, boiler maintenance, air conditioning installations, indoor air quality solutions, and 24/7 emergency HVAC services across Chicago and surrounding suburbs.
Do you offer emergency HVAC repairs?
Yes, our certified technicians are available 24 hours a day, 7 days a week for urgent heating and cooling system issues.
Are financing options available?
Yes, we offer financing solutions to help customers manage larger HVAC projects and equipment replacements.
What areas do you service?
We serve Chicago's northwest side and surrounding suburbs including Evanston, Oak Park, Glenview, and Wilmette.
Do you guarantee your HVAC work?
All repairs come with a 1-year guarantee, and our technicians ensure complete satisfaction before finalizing any service.
How quickly can you schedule service?
We typically offer same-day appointments for emergency repairs and schedule routine maintenance within 48 hours.
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Reviews (2)
Mitchell Harris
Jul 18, 2018
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I have used Tom and his always courteous crew to fix all my heating and cooling needs. I truly appreciate their quality of service and honest.
Brett P. Holmes
May 15, 2014
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I had A Custom HVAC do a full heating and cooling overhaul in my 4000sf space, which included removing the existing system and installing a brand new.
