Business Details
33 Years
experience
Emergency
services
Home Backup Generator Experts in Portland, ME
Founded in 1993 by Master Electrician Mike LaPlante, Preparedness Experts has built a reputation as a trusted provider of residential generator solutions in southern and mid-coast Maine. Starting with a single pickup truck and a commitment to exceptional customer service, the company has grown into one of the region's largest and most experienced generator installers. With 31 years of expertise, we specialize in helping families prepare for power outages by delivering reliable backup power systems tailored to individual household needs. Our team conducts comprehensive evaluations to ensure each generator matches the specific requirements of your home, whether it's a small camp or a large residence. As factory-authorized dealers of Generac, General Electric, and Briggs & Stratton, we offer a full range of products backed by manufacturer warranties and our own 100% satisfaction guarantee.Our 24/7 emergency service ensures immediate assistance at any hour, while our competitive pricing and financing options make quality power protection accessible to all homeowners. We handle every aspect of installation, including coordination with gas providers, and provide ongoing maintenance and repair services for both our installations and units purchased elsewhere. Under Mike's leadership and with his son Shawn managing customer satisfaction, our family-owned business continues to prioritize the same values that built our reputation: integrity, expertise, and unwavering commitment to our community's safety.
Services
Generator Installation
Emergency Repairs
Annual Maintenance
System Evaluation
Warranty Service
Details
- Year established: 1993
Highlights and features
- 31 years of residential generator installation expertise
- Factory-authorized dealers of leading generator brands
- 24/7 emergency service with live call answering
- 100% satisfaction guarantee on all installations
- Competitive pricing with flexible financing options
What people say
24/7 emergency support
Knowledgeable technicians
Reliable installations
Personalized service
Prompt response times
Services
Generator Installation
We install factory-authorized standby generators tailored to your home's power needs. Our process includes on-site evaluation, system selection, and full installation with coordination of gas connections. With 31 years of experience, we ensure proper sizing and compliance with manufacturer specifications for whole-house or partial circuit protection.
Emergency Repairs
Our 24/7 emergency repair service addresses generator failures at any hour. Factory-trained technicians respond promptly to restore power security, handling both warranty and non-warranty repairs for installed systems. We guarantee live support with no automated call systems to minimize outage-related stress and property risks.
Annual Maintenance
Scheduled maintenance keeps your generator operating at peak performance. Our technicians perform comprehensive inspections, fluid checks, and system tests following manufacturer guidelines. We service both our installations and existing units from other providers, helping maintain warranty validity and long-term reliability through preventative care.
System Evaluation
Our free on-site evaluations determine optimal generator sizing based on your household requirements. We analyze critical circuits, heating systems, and water sources to recommend appropriate capacity. This personalized assessment ensures cost-effective solutions that balance power protection needs with budget considerations.
Warranty Service
Factory-authorized warranty service maintains your generator's manufacturer protections. We handle all warranty claims and repairs for installed systems, using genuine parts and approved procedures. Our service documentation ensures continued coverage while providing peace of mind through our additional 100% satisfaction guarantee.
People
Mike LaPlante
Founder & Master Electrician
With 31 years of electrical expertise, Mike established Preparedness Experts in 1993. He oversees all technical operations and maintains the company's founding commitment to exceptional service standards while ensuring installation quality across southern Maine.
Shawn LaPlante
Partner & Customer Service Director
Joining the family business after gaining industry experience, Shawn manages customer relations and satisfaction processes. He coordinates service delivery while maintaining continuity with the company's core values of reliability and community focus established by his father.
Questions
What areas do you serve?
We serve southern and mid-coast Maine, including Portland, Scarborough, and surrounding communities for generator installations and service calls.
Do you offer financing options?
Yes, we provide generator financing options starting at $80 monthly payments to make power security accessible for Maine homeowners.
Are you factory-authorized dealers?
We are official dealers for Generac, General Electric, and Briggs & Stratton generators, ensuring genuine products with full manufacturer warranties.
What emergency services are available?
Our 24/7 emergency service provides live technician support for generator failures at any hour with immediate on-site assistance.
Do you service existing generators?
Yes, we service all major generator brands including annual maintenance, warranty repairs, and performance upgrades for existing systems.
