Business Details
50+ Years
experience
Emergency
services
Open 24/7
always available
Expert HVAC Repair & Installation Services in East Amherst, NY
New Era Heating & Cooling has been a trusted provider of HVAC services in Western New York since 1975. As a family-owned business, we specialize in residential heating and cooling solutions, including furnace repair, air conditioning repair, HVAC installations, and indoor air quality services. Our team of licensed and certified technicians delivers reliable, 24/7 emergency support to ensure year-round comfort for homeowners in Amherst, Tonawanda, Cheektowaga, and surrounding areas. With over four decades of experience, we prioritize honest service, technical expertise, and customer satisfaction.Our commitment to quality extends to using premium products from leading brands and offering financing options for HVAC replacements. We maintain a strong reputation for prompt response times, transparent pricing, and long-term system reliability. Our service area covers Lancaster, Williamsville, East Amherst, and beyond, addressing both routine maintenance and urgent repair needs. By combining technical proficiency with personalized care, we ensure efficient HVAC performance that meets the demands of Western New York's extreme weather conditions.
Services
Furnace Repair
Air Conditioning Repair
HVAC Installations
Indoor Air Quality
Emergency Services
Details
- Year established: 1975
Highlights and features
- We have over 40 years of experience serving Western New York's HVAC needs
- Our family-owned business prioritizes honest, personalized customer service
- We offer 24/7 emergency repair services for urgent heating and cooling issues
- Our technicians are fully licensed and certified for all HVAC systems
- We serve 25+ communities across Erie County with prompt, reliable service
What people say
Promptly came
Honest and reliable
Professional and prompt service
Services
Furnace Repair
Our furnace repair service addresses heating system failures during Western New York's harsh winters. We diagnose and fix issues with furnaces, heat pumps, and boilers, ensuring proper operation through emergency repairs and routine maintenance. Our certified technicians handle all brands and models, providing same-day service for critical heating failures.
Air Conditioning Repair
We offer comprehensive air conditioning repair for residential systems experiencing cooling failures. Our technicians address issues like warm air output, weak airflow, and unusual noises, using specialized tools to diagnose refrigerant leaks, compressor problems, and electrical malfunctions. We provide same-day emergency repairs for homes without cooling during summer heatwaves.
HVAC Installations
Our HVAC installation service includes complete system replacements for outdated or inefficient heating and cooling units. We install ENERGY STAR-rated furnaces, air conditioners, and heat pumps from leading manufacturers, ensuring proper sizing and configuration for optimal performance. Our team handles permits, old unit removal, and system testing for residential properties.
Indoor Air Quality
We improve indoor air quality through professional installation of air filtration systems, humidifiers, and ventilation solutions. Our services reduce allergens, control humidity levels, and eliminate odors using products from Aprilaire and Goodman. We offer free in-home consultations to assess air quality issues and recommend appropriate purification systems.
Emergency Services
Our 24/7 emergency HVAC service responds to urgent heating and cooling system failures at any time. We prioritize critical issues like complete system failures during extreme weather, providing rapid diagnosis and repair solutions. Our technicians carry essential replacement parts to resolve most emergencies during the initial visit.
Questions
What HVAC services do you offer?
We provide furnace repair, air conditioning repair, HVAC installations, indoor air quality solutions, and 24/7 emergency services for residential clients in Western New York.
Do you offer emergency HVAC repair?
Yes, we provide 24/7 emergency HVAC repair services for urgent heating and cooling system failures in Amherst, Tonawanda, and surrounding areas.
Which areas do you service?
We serve East Amherst, Amherst, Tonawanda, Cheektowaga, Lancaster, Williamsville, Buffalo, and other communities across Erie County, NY.
Are financing options available?
Yes, we offer financing options for HVAC system replacements and major repairs to qualified customers in Western New York.
What are common furnace issues?
Common furnace problems include strange noises, inconsistent heating, higher energy bills, frequent cycling, and yellow pilot lights requiring professional repair.
How do I schedule service?
Call us at 716-688-0865 anytime to schedule HVAC repair, maintenance, or installation services in East Amherst and surrounding communities.
