Business Details
45 Years
experience
Emergency
services
Expert HVAC Services in Raleigh, NC
Custom Air Conditioning has been a trusted HVAC provider in Wake and Durham Counties since 1981. Founded by Jim and Donna, our family-owned business combines decades of hands-on experience with a commitment to personalized service. Our team, led by Richarda licensed HVAC professional since 1999specializes in residential and commercial heating, cooling, and system replacements. We prioritize energy efficiency, customer education, and preventative maintenance to ensure long-term comfort. With NATE-certified technicians and 24/7 emergency availability, we serve Raleigh, Durham, Cary, Apex, and surrounding areas.Our reputation for reliability is reflected in our 5-star reviews and partnerships with top local builders. We maintain full licensing, bonding, and insurance for every project. From system diagnostics to new installations, our focus remains on delivering tailored solutions that exceed expectations. Our longevity and repeat clientele underscore our dedication to quality craftsmanship and community service.
Services
HVAC Installation
Air Conditioning Repair
Heating Services
HVAC Replacement
Residential HVAC
Emergency Services
Preventative Maintenance
Heat Pump Repair
Furnace Repair
Commercial HVAC
Details
- Year established: 1981
Highlights and features
- Family-owned HVAC expertise serving Raleigh since 1981
- NATE-certified technicians with advanced industry training
- 24/7 emergency service for urgent HVAC needs
- Custom energy-efficient solutions for residential/commercial spaces
- Proven track record with 5-star customer reviews
Associations and certifications
- NATE Certified
What people say
Prompt service
Expert technicians
Reliable solutions
5-star rated
Excellent work
Services
HVAC Installation
Custom Air Conditioning provides precision HVAC installations tailored to property size and energy goals. Our NATE-certified technicians ensure proper system sizing and code compliance for residential and commercial spaces. With manufacturer-backed warranties and energy efficiency optimization, we deliver long-lasting comfort solutions for new constructions and replacements.
Emergency Repairs
We offer urgent HVAC repair services during extended hours. Technicians respond to critical system failures Monday-Friday 5pm-10pm and weekends 8am-5pm. Emergency diagnostics and repairs prioritize restoring comfort quickly while maintaining safety standards for residential and small commercial clients.
Preventative Maintenance
Our preventative maintenance plans extend HVAC system lifespans through seasonal inspections and tune-ups. Technicians clean components, check refrigerant levels, and identify potential issues before breakdowns occur. Regular maintenance improves energy efficiency by up to 30% while preserving manufacturer warranty terms for Raleigh property owners.
Heat Pump Services
Specialized heat pump installation, repair, and maintenance services for year-round temperature regulation. Our technicians handle both residential and light commercial systems, optimizing performance in North Carolina's climate. Services include refrigerant management, defrost cycle testing, and dual-fuel system integration for improved energy savings.
Commercial HVAC
Tailored HVAC solutions for small commercial properties including system design, installation, and emergency service. Our team understands business continuity needs, offering after-hours maintenance options. We service all major brands while providing energy audits to help commercial clients reduce operational costs through improved system efficiency.
People
Richard
Owner/Operator
Third-generation HVAC professional with 25+ years of field experience. Licensed contractor since 1999, specializing in system diagnostics and energy-efficient solutions. Maintains active NATE certification while overseeing daily operations and customer service standards.
Questions
What areas do you service?
We serve Raleigh, Durham, Cary, Apex, Wake Forest, and surrounding areas in North Carolina.
Do you offer emergency HVAC service?
Yes, we provide emergency service Monday-Friday 5pm-10pm and weekends 8am-5pm.
Are your technicians certified?
All our technicians hold NATE certification with ongoing training in the latest HVAC technologies.
How often should HVAC systems be maintained?
We recommend bi-annual maintenance checks for optimal performance and energy efficiency.
What HVAC brands do you service?
We service all major HVAC brands and models for both residential and commercial systems.
Do you work with new construction projects?
Yes, we partner with local builders for new residential HVAC installations and system design.
